2)Acts as a liaison and works with volunteers staff with visitor pass system and provides information to guests regarding visitor hour information, acquisition of special visiting hours, emergency or critical visitor access to patient care areas, receive and communicate messages or instructions as provided by patient care areas, notifies patient care areas of guest arrivals, greets and directs guests to patient pick up areas (i.e. discharge lounge, holding areas, etc.). 5)Acts as a liaison between guests and all other hospital areas to include such things as directing guests to Cashier/business office area, informing valet service of vehicle retrieval request, communication with outpatient areas notifying of patient arrival or particular patient needs, communication with security in order to inform of on-going or potential security situation.