Receive the call Review the assignment Assess the situation Identify hazards Choose the proper towing or recovery method Position the equipment Hook, load, winch, or recover the vehicle Use dollies when required Properly double hook when appropriate Secure the vehicle Verify every connection Transport safely Unload or release safely Document the assignment Communicate with dispatch Properly close the call. JOIN MRKITT’S SERVICE CENTER & TOWING If you take pride in operating safely, protecting customers’ vehicles, maintaining your equipment, making sound decisions in the field, and doing the job correctly the first time, we want to hear from you.