Desired Qualifications •Recent 3+ years of operations leadership experience•Demonstrated business acumen of consumer banking, preferred•Excellent influencing skills at all levels and the ability to develop and maintain good relationships with senior leadership, stakeholders and colleagues•Demonstrated expertise in establishing and maintaining rigorous management discipline routines, processes, etc.•Experience leading a broad team of resources who are responsible for diverse functions•Experience with the development of people resources; recruiting, hiring, and retainingSkills•Customer Service Management•Regulatory Compliance•Risk Management•Stakeholder Management•Talent Development•Business Operations Management•Change Management•Customer and Client Focus•Decision Making•Relationship Building•Business Process Analysis•Career Path Design•Organizational Effectiveness•Strategic Thinking•Strategy Planning and DevelopmentShift:1st shift (United States of America)Hours Per Week: 40 Learn more about this role Apply × To proceed with your application, you must be at least 18 years of age. Responsibilities:•Oversees the forecasting and staffing levels and capacities, provides effective coaching, and shares constructive feedback to drive Operational Excellence•Leads and ensures teams adhere to bank and regulatory policy and procedures when making decisions that impact various operations and product lines•Provides strategic guidance to develop and analyze procedures to enhance unit and/or product-related activities while overseeing budget and expense management, reporting, and forecasting for designated areas•Evaluates efficiencies and identifies areas of improvement and growth to the overall process, identifying data, metrics, and key performance indicators to measure process effectiveness•Aligns bank priorities and strategies to employee metrics and goals and provides interventions as needed to recognize, encourage, and improve team performance to support an inclusive work environmentRequired Qualifications:This position may also have responsibilities for managing associates.