Serve as the internal advocate for the Dominican Republic service, representing market and customer requirements with Operations, Pricing, Trade, Finance, Equipment, and U.S. Sales; collaborate with and influence U.S. Sales to focus customer-development, pipeline, and growth efforts on Dominican Republic priorities and opportunities. Working in a matrixed environment, the Director aligns Sales, Pricing, Trade, Operations, Finance, Customer Care, Equipment, and other stakeholders to drive profitable growth, service reliability, asset utilization, and strong customer outcomes.