Reporting to the Director of Digital Technology and Delivery, you will work closely with senior business and technology partners to provide the architectural leadership required to deliver a highly personalized, consistent, and engaging customer experience. Performance and Monitoring: Performance testing tools (LoadRunner, JMeter, Gatling), Performance monitoring and Observability (Splunk Observability, New Relic), AWS Monitoring (CloudWatch, Performance Insights), Debug and analysis tools (Splunk, Log Rocket), and BrowserStack.