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Responsibilities:
Manage the dispatch board to keep field personnel on the move, servicing client & generating revenue
Notify clients ahead of time without fail if we will not arrive in the specified time window
Communicate with Parts & Purchasing department to help arrange efficient delivery of parts and scheduling of return visits
Debrief with field staff upon the completion of a job
Make sure all invoice and job notes are accurate and updated
Apply if:
️You choose your words well
️Willing to learn our Hufsey Home Services way
️You are a master of ownership
️Self-motivated and customer focused
You Shouldn’t Apply If:
You don't like talking to people - Tone matters!
You feel overwhelmed in a fast paced environment
Being organized is a struggle
You don't believe communication is key
You are not likely to follow what you were taught and apply it with enthusiasm
Basic Requirements:
Treat others the way you want to be treated
Be a TEAM player - we win and lose as a team
Strong written and verbal communication skills
Strong active listening skills
Professional appearance
Ability to multi-task, prioritize, and manage time effectively
Comfortable with computer systems and software
Interview Process:
Our interview process is not long, but it’s thorough.
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If you are a Dispatcher with experience or an aspiring Dispatcher, get ready to join the best team out there!