Cedar Rapids, IA11 days ago
Processes emergency and non-emergency calls for service while controlling the caller, collecting event specific information, assessing the information, selecting the proper call type and causing the appropriate response; Interacts with the Computer Aided Dispatch (CAD) system including accurate data entry, effective screen navigation, prompt information retrieval and system integration; Communicates with emergency personnel on the City's 800 MHz radio system by the appropriate use of talk groups or frequency coordination; Demonstrates an understanding of the applicability of the incident command/management system, as authorized by the Joint Communications Agency /Police and Fire policy / procedure; Performs all work duties and activities in accordance with City policies, procedures and safety practices; Attends work regularly at the designated place and time; Supports continuous process improvement initiatives; Performs related work as required. The steps effective 06/14/2025 include:New Hire1 year2 years3 years4 years5 years6 years$27.74$28.85$30.00$31.20$32.45$33.75$35.11Upon hire of a currently certified Dispatcher from an outside jurisdiction, entry pay will be calculated at the Joint Communications bargaining contract pay step that corresponds to that Dispatchers full-time, certified years of service.