Chula Vista, CA30+ days ago
Ability to: learn city dispatch codes, policies and procedures; memorize codes, names, locations and other detailed information; attend to multiple activities and sources of input simultaneously during stressful situations; obtain complete and accurate information from individuals who during emergency situations may be emotionally distraught, angry or difficult to understand; remain calm and make rapid and sound independent judgments in stressful emergency situations; learn to effectively operate the computer-aided dispatch system, display terminals, radio dispatching consoles, and associated equipment; learn to read and interpret street maps; analyze and evaluate emergency situations as required to prioritize calls and to anticipate/determine the needs of responding personnel; make sound decisions using available information; learn to read and interpret rules, regulations, policies, and procedures; while handling critical incident calls, accomplish tasks in a controlled, effective manner; work days, evenings, and nights, rotating shifts, weekends, and holidays as needed; type at a speed of at least 40 NWPM; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work; and work with various cultural and ethnic groups in a tactful and effective manner. Intermittently twist and reach office equipment; write and use keyboard to communicate through written means; wear a telephone headset and be able to hear, distinguish and understand voices with fore and background noise present; verbally communicate effectively with other individuals over the radio, telephone or in person; visually able to read and work on multiple video display terminals simultaneously.