The Director partners closely with FCC Sales Leadership to identify growth opportunities, assess pipeline performance, and build targeted initiatives - new logo acquisition plays, cross-sell and expansion motions, service-to-sales programs, retention programs, and product launch support - and then brings those programs to life with frontline sales and service teams. This leader defines and executes the FCC Sales Programs strategy while building, leading, and developing a high-performing team, partnering with FCC Sales Leaders to understand pipeline gaps, design targeted programs, and bring them to life with frontline sales and service teams.