The position partners closely with Customer Service, Customer Success, Commercial, Finance, Supply Chain, Sales, Distribution, Transportation, IT, and third-party service providers to identify root causes of deductions, reduce financial leakage, accelerate dispute resolution, improve working capital performance, and strengthen customer relationships. This role serves as the operational owner and primary escalation point for deduction management activities, leading outsourced service partners, influencing cross-functional stakeholders, and driving continuous improvement across people, processes, systems, and controls.