OTHER

FEED

UNKNOWN

Answer and screen all main phone line incoming telephone calls, engage the language line (interpreter services) as-needed, and direct all calls to the appropriate team; provide accurate program and services information; monitor the main phone voicemail account and return or direct messages appropriately. Assist center staff & IDT members with administrative tasks as requested, including but not limited to assisting kitchen team with portable meal labeling on bags, assisting clinic staff with paperwork from providers, and assisting transportation with coordinating schedules.

Vivo HealthStaff is seeking a Clinical Lab Scientist for a lab in the SF East Bay. This is a long-term temporary W2 position with benefits that can convert into a permanent position with our client. DUTIES / RESPONSIBILITIES:<ol><li>Greet and screen all incoming visitors and direct them appropriately based on nature of visit; greet participants when they arrive and ensure they are seen by appropriate staff and directed to the appropriate program; ensure that visitors sign in and out of logbook or system and have appropriate ID name tags on.</li><li>Answer and screen all main phone line incoming telephone calls, engage the language line (interpreter services) as-needed, and direct all calls to the appropriate team; provide accurate program and services information; monitor the main phone voicemail account and return or direct messages appropriately.</li><li>Demonstrate knowledge of and uphold established policies and procedures, objectives, quality assurance program, safety and regulatory standards.</li><li>Champion Healthcare Hospitality through the On Lok practice of G.R.E.A.T. for 5-Star service at the center.</li><li>Provide appropriate program and service information to program participants and advocate for them to ensure they are receiving attention timely.</li><li>Communicate regularly with Program Manager and/or Center Support Supervisor to provide feedback on center functioning, report inefficiencies, and propose strategies to improve workflows and processes that serve our team members and participants.</li><li>Organize mail and other packages; inform appropriate person/distribute accordingly.</li><li>Assist center staff & IDT members with administrative tasks as requested, including but not limited to assisting kitchen team with portable meal labeling on bags, assisting clinic staff with paperwork from providers, and assisting transportation with coordinating schedules.</li><li>Lock entry and/or fire exit upon closing; in coordination with program staff and security team, share responsibility for security of all entrances and exits to building.</li><li>May be responsible to support trouble shooting of on-call administrators and Medical Doctors (MDs).</li><li>All other reasonably related jobs as assigned.</li></ol>QUALIFICATIONS (knowledge, skills, abilities):<ol><li>High School graduate or equivalent required.</li><li>Minimum of two (2) years of work experience in a customer-facing administrative role (i.e. walk-in customer service, reception).</li><li>Minimum one (1) year experience working with the frail or elderly in a volunteer or professional capacity.</li><li>Experience and excitement to work with a diverse population of colleagues and participants.</li><li>Excellent interpersonal skills, including ability to communicate in a professional and warm manner and provide clear and accurate verbal and written communications.</li><li>Thrive in a busy, engaging environment with multiple interruptions and varied types of work.</li><li>Highly organized, able to prioritize tasks and conduct thorough follow-up.</li><li>Bilingual ability may be required for specific assignments (Bilingual Spanish/English, Mandarin/English or Cantonese/English).</li><li>Computer proficient with experience in Microsoft Office Suite, scheduling systems, and other relevant office technology.</li><li>Familiarity and moderate technical understanding of office equipment; ability to troubleshoot and report issues to servicers, as needed.</li><li>Experience working with dementia population, preferred.</li><li>Experience with electronic health record system preferred.</li><li>Experience working within the framework of an interdisciplinary team preferred.</li></ol>

Vivo HealthStaff

Medical Receptionist ( Vietnamese & English Speaking)

Administrative Skills

Cantonese Chinese Language

Clinical Laboratory

Communication Skills

Computer Skills

Customer Relations

Customer Service Management

Customer Support/Service

Dementia

English Language

Establish Priorities

Fast Food

Healthcare

High School Diploma

Identify Issues

Interpersonal Skills

Language Interpreter

Mandarin Chinese Language

Medical Office Administration

Medical Record System

Microsoft Office

Multilingual

Office Equipment

On Call

Organizational Skills

Policy Development

Presentation/Verbal Skills

Procedure Development

Process Improvement

Project/Program Coordination

Project/Program Management

Quality Assurance

Regulations

Safety Standards

Spanish Language

Time Management

Vietnamese Language

Voice Mail

Talent Acquisition

FULL_TIME

YEAR

Work productivity must demonstrate ability to see a minimum caseload of 18-20 patients per day (8 hour shift) and 23-27 patients per day (10 hour shift); effectively work patients into their schedules as caseload demands and respond to a variety of unforeseen daily circumstances, including emergency care of patients. Services may include: Minor surgery (toenail removal, mole and cyst removal, foreign object removal, etc.), Suturing, General Orthopedic Evaluations/Management, Basic rehabilitation for musculoskeletal injuries, General internal medicine, family medicine and pediatrics, General Dermatology, General Eye Problems .

Title: Family Nurse Practitioner/ Physician Assistant Reports To: Director of Primary Care & Quality Status: Full-time, Exempt Location: Richmond, CA Pay: $120,000- $150,000/Year depending on experience level. *Additional $10,000 sign-on bonus for bilingual Spanish/English fluency or $5,000 for non-Spanish speakers.  Our Mission and Vision The Brighter Beginnings mission is to "support healthy births and successful development of children by partnering with parents and helping to build strong communities". Our mission gains its strength from our core belief that "Every family matters, and every child deserves a happy, healthy future". Our History Brighter Beginnings is a 501c3 nonprofit organization and has been responding to the needs of families since 1984.  Brighter Beginnings has grown into a respected and well-connected organization with locations in Oakland, Richmond, Bay Point, and Antioch. We have a multi-cultural, bi-lingual staff of passionate and committed family service professionals; in fact, many of our staff came to this work because of the challenges they faced in their own families. Position Summary The Family Nurse Practitioner (FNP) or Physician Assistant (PA) will be responsible for direct patient care and for other administrative duties as designated by the Director of Primary Care & Quality. The Medical Doctor will provide the overall direction for all patient care activities and the Director of Primary Care & Quality will provide you with administrative supervision. Qualifications JOB QUALIFICATIONS AND EXPERIENCE <ol><li>A valid license to practice as a Registered Family Nurse Practitioner (FNP) in the State of California, National Licensure for Nurse Practitioner, with ability to sign prescriptions and furnish medications </li><li>Master’s Degree or higher. </li><li>A certificate of completion from an accredited nurse practitioner program. </li><li>Board Certification requirement.</li><li>Current BLS certification. </li><li>Current DEA Certification </li><li>Valid California drivers’ license. </li><li>Proof of auto insurance. </li><li>Must demonstrate knowledge of the rationale of appropriate patient care. </li><li>Demonstrate the ability to maintain good interpersonal relationships with co-workers and health team members </li><li>Skilled in Microsoft Office, Microsoft Access, data entry, and use of business email. </li><li>Passed Physical exam, TB test</li></ol>Responsibilities Primary Job Functions <ol><li>Primary Care Provider providing complete patient history, physical examinations, diagnosis, and plan for treatment of primary, secondary, and tertiary care services as outlined in, and in compliance with the standardized protocols for Nurse Practitioners. </li><li>Primary care delivery includes communicating with patients or guardians of patients regarding care plans, results of diagnostic studies, and answering patient and family questions. Also included is organizing and delivering health education for patients, including preventative health information and disease specific education. The primary care provider coordinates patient referrals for specialized health care to public health care agencies. </li><li>Reviews patient file/record, including allergies, problems, medications and immunization status. </li><li>Orders or executes various tests, analyses and diagnostic images to provide information on a patient's condition. </li><li>Analyzes reports and findings of tests and examination and diagnoses the condition of patients. </li><li>Administers or prescribes treatments. </li><li>Determines and prescribes medication, dosage and schedule given the patient’s condition and allergies. </li><li>Prescribes vaccinations to immunize patients from communicable diseases. </li><li>Provides prenatal care to pregnant women. Provides postnatal care to mothers and infants. </li><li>Perform the care services listed below (or be willing to learn those services). Services may include:      </li></ol><ul><li>Minor surgery (toenail removal, mole and cyst removal, foreign object removal, etc.), </li><li>Suturing, </li><li>General Orthopedic Evaluations/Management, </li><li>Basic rehabilitation for musculoskeletal injuries, </li><li>General internal medicine, family medicine and pediatrics, </li><li>General Dermatology, </li><li>General Eye Problems </li><li>General EKG interpretations </li><li>Emergency management skills </li><li>General GYN Expertise </li></ul><ol start="11"><li>Communicate with the Medical Doctor regarding quality care and treatment issues of patients at BBFHC.</li><li>Conduct Clinical Pertinence Chart Review studies in order to assess and enhance patient outcomes. </li><li>Serves as a resource for community agencies. </li><li>Use technology tools for research, data entry, record keeping, and business communication via email. </li><li>Meet all clinical obligations of the medical practice: Accrediting Agency compliance, CLIA compliance, drug prescription compliance, HIPAA, State and Federal regulations, Safety Regulations, etc. </li><li>Follow all internal policies and procedures; be accountable for completion of all operational tasks according to departmental guidelines to ensure appropriate clinical processing/documentation. </li><li>See patients in a timely and efficient manner, stay reasonably on time for scheduled appointments in family practice throughout the day, unless exceptional circumstances occur. </li><li>The financial viability of Brighter Beginnings requires that all providers be held accountable for their actions with regard to proper coding and appropriate charging for all services rendered. </li><li>Charting in the patient’s medical record is routinely to be completed within 48 hours of the patient’s visit. Establish and maintain a confidential medical record for each patient. </li><li>Communicate with the Director of Primary Care & Quality, reporting on issues related to the functioning of the BBFHC, and the Director of Primary Care & Quality reports to the CEO and partner agencies of BBFHC</li></ol>Administrative Job Functions<ol><li>Demonstrate on-going support and respect for administration in all communications, either privately with staff or in a group setting. </li><li>Address any administrative issues directly and in private with those concerned. </li><li>Time management: routinely see patients in the time allotted, adjusting to daily patient flow issues to remain on schedule.</li><li>Work productivity must demonstrate ability to see a minimum caseload of 18-20 patients per day (8 hour shift) and 23-27 patients per day (10 hour shift); effectively work patients into their schedules as caseload demands and respond to a variety of unforeseen daily circumstances, including emergency care of patients. </li><li>Reporting: FNP’s report directly to the Medical Doctor and his/her designees, which include the Chief Executive Officer.</li><li>Complete patients charts and submit medical bills daily. </li><li>Must be flexible, adapt to change, and serve as a role model for staff through interactions; should at times think outside the box, providing possible resolutions/solutions to issues/concerns, rather than simply pointing out a problem area;</li><li>Comply with all HIPAA rules and regulations. </li><li>This position has no supervisory responsibilities.</li></ol> Special ADA Requirements Brighter Beginnings is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodations when necessary. <ul><li>Work is normally performed in a typical interior/clinic work environment, with typical office noise and other disruptions. </li><li>Limited physical effort is required. </li><li>Both standing and sitting are required, with most of the job time spent sitting. Approximately three-quarters of the time is spent using a computer keyboard. </li><li>Various types of clinic equipment/supplies are used to accomplish the job requirements and include, but are not limited to, pens, pencils, calculators, computer keyboards, telephones, printers, etc.</li><li>Required to drive to other work sites for meetings, conferences, etc.</li></ul>Benefits We are proud to offer competitive wages and benefits to our employees. Please feel free to inquire during the interview process. As a summary, we offer:<ul><li>100% employer-paid health, dental, vision, life and disability insurance!</li><li>$10,000 sign-on bonus for licensed and bilingual (Spanish/English) provider. Payment schedule: $2,000 after 1 month of employment, $4,000 after 6 months and routine performance evaluation, and $4,000 after first year of employment.</li><li>$5,000 sign-on bonus for a licensed provider. Payment schedule: $1,000 after 1 month of employment, $2,000 after 6 months and routine performance evaluation, and $2,000 after first year of employment.</li><li>Competitive wages and a friendly environment</li><li>Two weeks of vacation (increase after 1 year of employment)</li><li>13 paid holidays</li><li>Sick leave accrual</li><li>Optional employee-paid dependent health coverage</li><li>403b retirement account with matching</li><li>Flexible Spending Account (FSA)</li><li>Employee Assistant Program (EAP)</li><li>HRSA Loan Repayment Program, eligible for $50,000. Brighter Beginnings is a qualified site for federal and state loan repayment programs. Acceptance rates may vary year to year based on funding levels and the number of applicants.</li></ul>Brighter Beginnings is an Equal Opportunity Employer committed to diversity and inclusion. At Brighter Beginnings, employment decisions are made regardless of sex, gender identity or expression, sexual orientation, race, ethnic origin, color, creed, religion, national origin, citizenship, age, marital status, physical or mental disability, genetic information or ancestry, protected Veteran or military status, or other characteristics protected by law.If you require alternative methods of application or screening, you must approach the employer directly.All applicants that are offered a conditional offer of employment will need to complete a background check. For positions with client/patient contact, you must have a TB clearance and a physical assessment by a physician of your ability to complete job duties. Additional requirements are an immunization records (including MMR, Hep B, Varicella, TDAP, Covid-19). All positions require applicants to have a valid California driver’s license, be listed under car insurance as a driver, and a clean driving record (as defined by our insurance carrier).Powered by JazzHR

Brighter Beginnings

Family Nurse Practitioner or Physician Assistant (FNP, PA)

Administrative Management

Allergies

Analysis Skills

Auto Insurance

Background Investigation

Basic Life Support (BLS)

Calculators

Calendar Management

Child Development

Clinical Study Publications

Conferences

Data Entry

Dermatology

Disability Insurance

Disease

Diversity

Driver's License

Electrocardiogram

Emergency Care

Emergency Management

Employee Assistance Plan

Employee Benefits

Family Medicine

Family Nurse Practitioner (FNP)

Federal Laws and Regulations

HIPAA (Health Insurance Portability and Accountability Act)

Health Education

Health Plan

Healthcare Quality

Infectious Diseases

Insurance

Internal Medicine

Keyboards

Life Insurance

Medical Billing

Medical Records

Medical Treatment

Medications

Microsoft Access Database

Multicultural

Nonprofit

Nurse Practitioner

Nursing

Nursing Credentials

Orthopedics

Patient Assessment

Patient Care

Patient Education

Patient History

Pediatrics

Physician Assistant

Prescription Drugs

Preventive Medicine

Primary Care

Printers

Problem Solving Skills

Public Health

Record Keeping

Registered Nurse (RN)

Regulatory Compliance

State Laws and Regulations

Technical Research

Testing

Treatment Plan

United States Drug Enforcement Agency (DEA)

partner JazzHR

Serving the communities of Fremont, Union City, and Newark, Washington Health Medical Group (WHMG) is a multi-specialty medical group that is a part of Washington Hospital Healthcare System in Fremont, California. This is rooted in effective partnerships with patients that yield better outcomes and effective and efficient care in a manner that demonstrates compassion and respect for the patients in our care.

About Washington Health Medical Group (WHMG)Serving the communities of Fremont, Union City, and Newark, Washington Health Medical Group (WHMG) is a multi-specialty medical group that is a part of Washington Hospital Healthcare System in Fremont, California. In support of WHMG’s mission to serve the community with the highest quality health care, WTMF’s commitment to the patient first ethic and ensuring an excellent patient experience are strategic priorities. This is rooted in effective partnerships with patients that yield better outcomes and effective and efficient care in a manner that demonstrates compassion and respect for the patients in our care.For more information, visit our website at https://www.mywtmf.com/ Role and Responsibilities:Greets and receives patients in person and by telephone. Schedules appointments in an efficient and timely manner. Facilitates communication by routing phone calls to the appropriate clinic and/or person. Instructs patients on filling out their appropriate paper for registration. Checks patients in and out, make follow-up appointments, and prepare lab and x-ray slips if and when needed. Strictly follows all practice policies and procedures, including all HIPAA related policies and procedures.Essential Functions:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Check-in:1. Greets patients.2. Reviews and updates demographic information of existing patients.3. Instructs new patients on the proper completion of their new patient paperwork.4. Insurance verification, including making copies insurance cards.5. Obtains authorizations as needed.6. Continually monitors the schedule for accurateness, communicate any changes to patients.7. Collects co-pays and balances on accounts.8. Schedules appointments, including confirming appointments two (2) days in advance.9. Maintains clean waiting room and working areas.10. Answers telephone, makes appointments, screens calls, provides information or routes calls to the appropriate person.11. Prepares mailing of forms for new patients to be complete, or directs patient to the website to download the forms.12. Reviews charts before clinic to be sure all reports are current, present and filed correctly.13. Performs opening and closing procedures.14. Checks for current referrals for all HMO patients. Obtains new referrals from primary care physician as necessary per office site.15. Photocopies and faxes various documents as necessary.16. Assists patients, doctor and other staff as needed.17. Performs related tasks and assignments as necessary.18. Complies with established organizational policies and procedures of WTMF.Check-Out:1. Greets patients and makes return appointments in the time frame noted by the physician.2. Collects any co-pays and balances that were not collected at check-in.3. Collects money due for Private Pay patients.4. Fills out return appointment card.5. Answers telephone, makes appointments, screens calls, and provides information or routes calls to appropriate person.6. Assists staff with finding charts.7. Patient appointment reminder calls two (2) days in advance.8. Assists patients, doctors and staff as needed.9. Performs related tasks/assignments as necessary.Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Physical Demands:While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee may occasionally lift up to 25 pounds.Qualifications and Education Requirements:1. High school graduate or GED.2. Minimum of 1-2 years previous experience as a receptionist in a medical office in highly preferred.Preferred Skills:1. Communication proficiency2. Ethical Conduct3. Flexibility4. Initiative5. Time Management Salary: $28.00-$35.00  per hourJob Type: Full-timeBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Paid time off</li></ul>Schedule:<ul><li>8 hour shift</li><li>Monday to Friday</li></ul>Work Location: One locationPowered by JazzHR

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