Overnight Front Desk Agent The Hongkong and Shanghai Hotels LtdOvernight Front Desk AgentChicago, IL$24–$27 / hourThe Peninsula Chicago is seeking an Overnight Agent to join our Rooms Division team and be an integral part of our guest-focused service. As we anticipate a large number of applications, we look forward to connecting with candidates that meet our various role qualifications.
Front Desk Agent Pyramid Hotel GroupFront Desk AgentChicago, ILFrom being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services.
Front Desk Agent (Part-Time) - Hotel Indigo Naperville Riverwalk InterContinental Hotels GroupFront Desk Agent (Part-Time) - Hotel Indigo Naperville RiverwalkNaperville, ILDive into 19th-century life at Naper Settlement, stroll along the stunning Riverwalk, and visit Dick Tracy's bronze statue, a tribute to Naperville's past. Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes.
Front Desk Agent (flexible) Crescent CareersFront Desk Agent (flexible)Oak Brook, IllinoisYou will greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.
Part-Time Front Desk Agent Crescent CareersPart-Time Front Desk AgentDeerfield, IllinoisGreet guests and complete the registration process, including entering and retrieving information in the system, confirming guest details and room rates, assigning rooms, coding electronic keys, promoting marketing programs, providing welcome packets, and ensuring guests know the location of their room• Assist guests with check-out by ensuring rooms and services are accurately posted, using the point-of-sale system, handling cash, processing credit and debit cards, converting currency, making change, and processing gift certificates• Maintain a strong working knowledge of hotel offerings, including room types, rates, packages, promotions, and the local area, and respond to guest inquiries• Use up-selling techniques to promote hotel services and maximize room occupancy• Respond to guest requests and resolve concerns in a timely, friendly, and efficient manner• Handle guest complaints by conducting research, negotiating solutions, and ensuring guest satisfaction• Receive, input, retrieve, and relay messages to guests. We foster an inclusive environment that supports open and honest conversations about diversity, equity, and inclusion and are dedicated to recruiting, developing, and promoting diverse talent to strengthen our culture.
Front Desk Agent/Hyatt Regency Schaumburg Blue Sky Hospitality SolutionsFront Desk Agent/Hyatt Regency SchaumburgSchaumburg, IL$17–$18An integral part of the Hyatt Regency Schaumburg's success will be attributed to this position with a hands-on approach to guest satisfaction and service team stewardship that will dictate first and lasting impressions people have of the Hyatt Regency Schaumburg. Ensure immediate response is given to any and all guest comments and concerns and inform immediate supervisor of concerns and assist implementing corrective measure when necessary.
Front Desk Agent WABASH OPCO HOTELS LLCFront Desk AgentChicago, ILFull timeTo get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. We welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work.
Front Desk Agent La Quinta Inn & Suites by Wyndham Chicago DowntownFront Desk AgentChicago, ILThis position plays an important part in creating a welcoming first impression, supporting smooth daily operations, and delivering excellent service to every guest or visitor. You enjoy helping others, thrive in a guest-focused environment, and take pride in providing excellent service.
Front Desk Agent Crescent CareersFront Desk AgentDeerfield, IllinoisAssist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Front Desk Agent DBA Holiday Inn Expess & Suites KMS INVESTMENTS LLCFront Desk AgentBensenville, IL$21–$22 / hourFull timeHandle reservations, phone calls, and guest requests efficiently using IHG systems-friend user Hotel Key. Join our team at an award winning Holiday Inn Express Bensenville, where your expertise and dedication will be valued and rewarded!
Front Desk Agent Residence Inn Ohare/RosemontFront Desk AgentRosemont, IllinoisCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
NewFront Desk Agent - Night Auditor QUEENSIDE HOSPITALITY LLCFront Desk Agent - Night AuditorMatteson, ILFull timeThe Night Auditor serves as the primary overnight point of contact for hotel guests and is responsible for guest check-ins and check-outs, reservations, guest requests, security awareness, financial transactions, overnight reports, and completion of the daily audit. This position requires someone who can work independently, remain alert and professional throughout the night, accurately complete financial procedures, and respond appropriately to guest needs and unexpected situations.
Front Desk Agent White Lodging Services CorporationFront Desk AgentBedford Park, IL$17.10–$19 / hourWhite Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. Develop thorough knowledge of hotel staff, services, hours of operation, room locations, rates, amenities, and surroundings.
NewAgent - Front Desk - PM Pyramid Hotel GroupAgent - Front Desk - PMChicago, ILFrom being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services.
Agent Front Desk (Full-Time) - Hotel Indigo Naperville Riverwalk InterContinental Hotels Group PlcAgent Front Desk (Full-Time) - Hotel Indigo Naperville RiverwalkNaperville, ILDive into 19th-century life at Naper Settlement, stroll along the stunning Riverwalk, and visit Dick Tracy''s bronze statue, a tribute to Naperville's past. Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes.
Overnight Front Desk Agent The Peninsula ChicagoOvernight Front Desk AgentChicago$24–$27 / hourThe Peninsula Chicago is seeking an Overnight Agent to join our Rooms Division team and be an integral part of our guest-focused service. As we anticipate a large number of applications, we look forward to connecting with candidates that meet our various role qualifications.
NewFront Desk Agent HEI Hotels and ResortsFront Desk AgentChicago, ILRooted in the history and heritage of downtown Chicago in the 1930's, the Gwen serves as a city emblem of this golden era and yet is poised to bring luxury to a future generation of worldly travelers. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
P/T Guest Agent/Front Desk - Hyatt Regency Deerfield IL Blue Sky Hospitality SolutionsP/T Guest Agent/Front Desk - Hyatt Regency Deerfield ILDeerfield, ILMaintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. The Guest Services Agent is responsible for assisting in the operation of the front desk and guest services ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out.
Guest Agent/Front Desk - Hyatt Regency Deerfield IL Blue Sky Hospitality SolutionsGuest Agent/Front Desk - Hyatt Regency Deerfield ILDeerfield, ILMaintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. The Guest Services Agent is responsible for assisting in the operation of the front desk and guest services ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out.
Bell Attendant/Front Desk Agent Arlo HotelsBell Attendant/Front Desk AgentChicago, ILYour friendly and professional demeanor will set the tone for their stay as you assist with luggage, provide directions, and accommodate special requests. We pride ourselves on delivering exceptional experiences to our guests through innovative service and a welcoming atmosphere.