Helpdesk/ Customer Support Entry AHU TechnologiesHelpdesk/ Customer Support EntryWashington, District of ColumbiaRequired 1 Year · Expertise in supporting desktop operating systems (Windows 10, 11 and Mac OSX 10.10.X) Required 1 Year · Experience providing technical support in a "call center" environment where the candidate received multiple calls at once. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.
Helpdesk Support (Senior) - Tysons Agil3 Technology Solutions (A3T)Helpdesk Support (Senior) - TysonsTysons, VAYou will participate in a team of highly qualified professionals and interact daily with the customer to ensure productivity and resolve IT issues that the end-users may have with existing desktops, laptops, software installation issues, and other critical needs. Provide PKI Trusted Agent (TA) support; this includes but is not limited to; submitting new token requests, retrieving, issuing tokens, and the collection/turn-in of returned/expired tokens IAW established policies and procedures.
IT Operations Specialist - Tier 3 CACIIT Operations Specialist - Tier 3Washington Dc, District of ColumbiaPay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Broad, working knowledge across multiple IT disciplines, including endpoint systems, storage arrays, platform administration, system patching, and enterprise monitoring tools.
IT Hardware Engineer CACIIT Hardware EngineerChantilly, Virginia$90,300–$189,600 / yearFurthermore, you will champion the seamless transition of these engineered solutions to Operations teams through acceptance testing and early production fielding, while providing advanced troubleshooting and optimization support for Virtual Desktop Infrastructure (VDI) components. Job Title: IT Hardware EngineerJob Category: EngineeringTime Type: Full timeMinimum Clearance Required to Start: TS/SCIEmployee Type: RegularPercentage of Travel Required: Up to 75%Type of Travel: LocalAnticipated Posting End: 12/31/2026 The Opportunity:
Customer Support Engineer Supervisor - Full-Time - Maryland Live! Casino and Hotel MarylandCustomer Support Engineer Supervisor - Full-Time - MarylandHanover, MarylandThrough your commitment to delivering “white glove” service, fostering collaboration, and driving continuous improvement, you help maintain a seamless, high‑performing technology experience that supports both team members and the overall success of the Live! brand. As a key leader within the IT support function, you guide and support a team of Customer Support Engineers while serving as a central point of coordination between technical teams, business units, and external vendors.
IT Trainer/Content Developer- long-Term Contract (Government) Position AHU TechnologiesIT Trainer/Content Developer- long-Term Contract (Government) PositionWashington, District of ColumbiaRequired · Able and flexible to travel within the State of Georgia to provide scheduled in-person training classes 1 Year Required · Work experience in developing role-based end user training content for IT applications/systems 4 Years Highly Desired · Experience in instructional design, visual design, storyboarding, writing instructional text, audio scripts/video scripts 2 Years Highly Desired · Adobe Captivate 2 Years Highly Desired · TechSmith Camtasia 2 Years Highly Desired · Articulate 360/Storyline 2 Years Highly Desired · Microsoft Teams 1 Year Highly Desired · Work experience with maintaining training records within an LMS 1 Year Highly Desired · Oracle LMS/Workday LMS Nice to Have · Familiarity with ServiceNow Nice to have Flexible work from home options available. Skills: · Microsoft Office and Office 365 applications Required 5 Years · BA/BS in in communications, teaching, IT or similar field; or Associate Degree w/2 yr of IT experience; or IT Certifications w/4 yr IT experience Required 4 Years · Work experience in IT technical training or with computers, technology, IT applications/systems, and/or end user client support.
Actionet, Inc. Careers - Tier 2 - Mid Level Desk Side IT Specialist ActioNet, Inc.Actionet, Inc. Careers - Tier 2 - Mid Level Desk Side IT SpecialistWashington, DC$65,000–$75,000 / yearActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. Diagnose and resolve complex issues involving Windows OS, Active Directory, AVD performance, SCCM client health, BitLocker recovery, and Intune-managed devices.
Technical Support Specialist (Tier II) DirectViz Solutions, LLCTechnical Support Specialist (Tier II)Alexandria, VAFull timeTechnical Support Specialist (Tier II)DirectViz Solutions (DVS) is a dynamic and rapidly growing government contractor committed to delivering innovative IT solutions that address the mission-critical needs of our government clients. This position is responsible for maintaining asset accountability, supporting end users, ensuring data integrity within ServiceNow/CMDB, and assisting with audits and compliance initiatives.
NewSupervisory Information Technology Specialist (Customer Support) U.S. Department of DefenseSupervisory Information Technology Specialist (Customer Support)Washington, DC$106,437–$138,370 / yearExamples of IT-related experience demonstrating this competency include: using expertise and experience to address complex problems, questions, or complaints; anticipating customer needs and modify the teams work activities, processes, and practices to meet these needs; collaborating across team and outside of own team to organize planning sessions that elicit ideas for improving customer service and support. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Service Desk Administrator/Help Desk Specialist DOJ EOIR End User Support ITC FederalService Desk Administrator/Help Desk Specialist DOJ EOIR End User SupportFalls Church, VARESPONSIBILITIES: Monitor and answer service desk calls and emails to assist customers requiring technical support; Handle calls, emails, and tickets assigned prior to escalating to other teams or leadership. ITC Federal, LLC (ITC) connects technology advancements in automation and AI, customer experience, and financial services to solve government mission challenges, enabling smoother operational efficiency and bolstering national security.
End User Support Technician Tier 3 Doyon Properties IncEnd User Support Technician Tier 3Washington, DCHowever, employees who have access to the compensation information of the other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consent with the contractor's legal duty to furnish information. PREFERENCE STATEMENT: design Data, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.
User Support Manager ValidaTekUser Support ManagerQuantico, VirginiaWe bring together people with many different perspectives, experiences, and talents to drive innovation and achieve more together than we can individually.â¯Our commitment to quality and performance optimization is the reason why our IT Service Projects and New Development Projects have been appraised at CMMI Maturity Level 5, positioning us as one of a handful of elite companies to receive the highest form of third-party validation. The User Support Team Lead is responsible for leading and managing a team of User Support Specialists to ensure the efficient delivery of IT support services.
IT Specialist AHU TechnologiesIT SpecialistWashington, District of ColumbiaEmployment type: Contract w2/1099/C2C Complete Description: The client is seeking an experienced and highly skilled IT Support Specialist with 6+ years of hands-on IT support experience to serve as the primary point of contact for technical issues, troubleshooting, user support, endpoint administration, and ensuring a smooth day‑to‑day technical operation. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.
NewInformation Technology Support Specialist - TS/SCI w/Poly GD Information TechnologyInformation Technology Support Specialist - TS/SCI w/PolyAnnapolis JunctionTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.
NewInformation Technology Support Specialist GD Information TechnologyInformation Technology Support SpecialistAnnapolis JunctionTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
NewLocation Support Center Lead ManTech International CorpLocation Support Center LeadMcLean, VA$119,900–$199,600 / yearSupporting all facets of installations, which includes the physical placement of which includes the physical placement of desktop IT equipment to include printers, CAT5 and fiber optic cable, rack mounted network equipment, switches, workstations, and communications equipment as required. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories.
User Support Specialist III Chickasaw Nation IndustriesUser Support Specialist IIIRockville, MDExcellent verbal and written communications skills with ability to effectively communicate / interact with a wide variety of technical and non-technical audiences (i.e., customers, team members, management and federal staff). Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate hand tools, computers, and/or controls.
NewInformation Technology Support Specialist - TS/SCI w/Poly General Dynamics Information TechnologyInformation Technology Support Specialist - TS/SCI w/PolyAnnapolis JunctionTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.
Field Support Senior Practitioner 6359713 Accenture PlcField Support Senior Practitioner 6359713Arlington, VAKey Responsibilities: The Desktop Support Analyst provides advanced technical support to end users across the organization, ensuring reliable operation of desktop systems, laptops, mobile devices, virtual desktops, and enterprise applications. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
Field Support Lead 6407423 Accenture PlcField Support Lead 6407423Arlington, VAKey Responsibilities: The Desktop Support Analyst provides advanced technical support to end users across the organization, ensuring reliable operation of desktop systems, laptops, mobile devices, virtual desktops, and enterprise applications. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.