Key Performance Indicators 100 percent on-time completion of RDP Service Functional Overlay milestones for assigned vehicle programs Effective tracking, management, and triage of service-impacting change drivers across assigned and supported platforms Strong technical integration efficiency in resolving tradeoffs and delivering unified service positions into Product Development and Engineering Systems Early adoption and validation of serviceability requirements across virtual and physical development stages Reduction in escalations reaching Sr. Operating with a high degree of initiative, independent judgment, and indirect leadership, the Staff TPM is accountable for gathering, analyzing, and integrating hardware, software, service tooling, and other service-related requirements into a consolidated service position and driving that position into the Product Development process - ensuring that service parts, service manuals, diagnostic frameworks, and service tooling are 100% mature and deployed by vehicle launch.