Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program. This role is responsible for managing customer communications, coordinating order fulfillment activities, resolving service-related issues, analyzing account performance, and partnering with internal teams to deliver exceptional customer experiences.