This role partners with product owners, engineering teams, business stakeholders, and data engineering (as well as other architecture teams) to design and deliver scalable, secure, and resilient solutions that improve agent performance, operational insights, customer experience, and decision-making. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!