Additional duties include: Engaging individuals experiencing a behavioral health crisis, building rapport, assessing motivation, and encouraging participation in services.• Carrying a crisis case management caseload; connecting individuals who have multi-faceted needs to ongoing supports and services.• Assessing individuals' circumstances to identify their needs and determine eligibility for services across a range of areas, including mental health, medical conditions, aging-related needs, intellectual and developmental disabilities, traumatic brain injuries, and basic needs such as food and housing.• MCOT is dedicated to resolving acute and chronic emergency situations by providing brief and intensive services with the goal of reducing the need for hospitalization, diverting from justice system contact, connecting to community services both mental health and otherwise, and meeting basic needs.