Jacksonville, FL30+ days ago
p>Job Responsibilities • Deliver and co-facilitate virtual and in-person training sessions using established curricula and materials • Support onboarding programs and ongoing development training initiatives • Assist in updating training materials, job aids, and presentation content as needed • Collaborate with L&D team members and subject matter experts to maintain accurate and relevant learning content • Coordinate training logistics, including scheduling, communications, and participant tracking • Collect and compile learner feedback and assist with basic reporting on training effectiveness • Utilize the Learning Management System (LMS) to assign courses, track completion, and support learners • Provide basic technical assistance to participants during virtual sessions • Maintain accurate documentation of training activities and materials • Support additional learning and development initiatives as assigned • Document training activities and results in internal systems with accuracy and timeliness • Perform other related duties as assigned. Skills, Licenses, Certifications • Highly proficient in Microsoft Office products (Word, Excel, Outlook, One Drive, SharePoint, Teams, PowerPoint) • Proficient in basic IT troubleshooting, system setup, and navigation - and ability to teach to others • Beginner level instructional design experience • Content development experience desired • Able to gather and analyze complex facts and data, draw inferences, weigh alternatives and present logical solutions • Exceptional facilitation skills in classroom and virtual settings.