Knowledge, Skills and Abilities: Ability to organize and plan work adhering to deadlines; attention to detail and ability to maintain confidentiality of personal and/or proprietary intellectual information; excellent communication and interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy; ability to read, write, speak and understand the English language as well as comprehend and apply information contained in technical, operational and supplemental manuals or procedures; If applicable, be trained in or be thoroughly familiar with the inspection, methods, techniques, practices, aids, equipment and tools used to perform the maintenance, preventative maintenance, alterations, or required tasks of articles; multi-tasking is a necessity; thorough knowledge of modern office practices and procedures; ability to type with accuracy and speed; ability to maintain a good working relationship with co-workers and to project a positive, concerned image to the public; ability to work without supervision; ability to adjust to rapidly changing circumstances and priorities. Options include medical, dental, vision, base life (company paid), voluntary life, short and long-term disability, flex spending accounts, and telemedicine.