Basic understanding of networking and desktop support; Working directly with Florida County Tax Collectors; Troubleshooting and resolving problems pertaining to distributed computer operating systems; Working directly with IT Liaisons for Florida County Tax Collectors; Planning, organizing, and prioritizing projects and/or project management; Working with Florida Real-Time Vehicle Information System (FRVIS), the Online Registration and Identity Operating Network (ORION), and CAPTURE; Installing both internal and external microcomputer peripheral devices; One year of customer experience dealing directly with constituent and customer issues. The MS Business Consultant II in the Bureau of Motorist Services Support, Technical Field Support Unit, is essential to the coordination, installation, implementation, maintenance, and support of distributed computer systems, including hardware, software, and communication components of the Florida Real-Time Vehicle Information System (FRVIS), the Online Registration and Identity Operating Network (ORION), microcomputer applications, and the Division of Motorist Services automated systems.