The Payroll and Operations Associate manages Accord’s payroll operations and supports EVV workflows by handling UKG payroll processing and imports, DSP (Direct Support Professional) hour reconciliation, EVV (Electronic Visit Verification) training for DSP’s, and data integration between HHA Exchange, Netsmart, and UKG. The Payroll and Operations Associate will report directly to the Senior Accountant, and will work collaboratively with Finance, HR, Billing, and Program leadership to support both operational excellence and exceptional customer service to employees, families, and program partners.