Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges. Coordinate with EDD Worksource Centers, Department of Rehabilitation, Los Angeles Unified School District, various community and faith based providers, Veterans Administration, and other Veteran social service and employment resources to ensure participants have access to available services to ensure success.