Proactively address customer issues, including quality issues, until appropriate closure Proactively collaborates and coordinates with internal departments to ensure that financial matters, including cash flow payments, credit concessions and account receivables on current opportunities and projects, are managed and closed appropriately. As a member of our Energy Business Unit, the Regional Account Manager (RAM) manages the commercial aspects of our utility and channel partners including managing offers, project contracts/quotations, leading price, and contract negotiations, and following current opportunities/projects.