p>Veteran's Credit: Pursuant to the County Charter and County policy, in all open competitive examinations (i.e., examinations open to everyone), the County of Los Angeles will add a credit of 10 percent of the total credits specified for such examination to the final passing score of an honorably discharged veteran, as well as the spouse of a deceased or disabled veteran, who served in the Armed Forces of the United States under specific conditions.
If you selected Option II in question number 4, please describe in detail your three years of experience interacting with end user organizations in conducting virtual and in-person training classes on all features, system programming and reports related, but not limited to, cloud-based voice service, VoIP, interactive voice response, automatic call distribution, PBX, and technology related ISD services.