MENTAL REQUIREMENTS: Ability to handle a significant number of stressful situations, and be able to function calmly, coolly and collectedly under all types of stressful situations; Get along well with diverse personalities; Communicates with patients and others with empathy and respect; Creates and maintains a positive and cooperative working environment in stressful situations; Works smoothly and professionally in an environment where teamwork is essential; Analyzes and interprets difficult and complex patient care and personnel situations; Works independently with minimum supervision for assigned tasks; Exercises sound independent judgment within general Policy and procedural guidelines; Anticipates and identifies problems and takes initiative to prevent or correct them; Establish and maintain effective working relationships with all levels of personnel within the medical community, the Squad, outside agencies, patients, and members of the community; Understands and follows federal, state and local laws, and Squad policies, procedures, and rules; Establishes and maintains effective working relationships with others; Follows orders; Remembers and applies concepts, knowledge and principles; Analyzes and interprets situations; and Appropriately deals with stress and maintain composure when encountering serious injuries or illnesses. Sending and receiving email communications with and without attachments HR portals Incident management and fleet management systems General office programs such as Microsoft Office or similar software including but not limited to: Word, Excel, Outlook, OneNote, SharePoint.