Engineering Technician II Distribution Qualus Power Services CorpEngineering Technician II DistributionNew Orleans, LAThe firm partners with utilities, commercial, industrial, data center, and government clients, and renewable and energy storage developers, offering comprehensive solutions through boutique and integrated advisory, planning, engineering, digital solutions, program management, and specialized field services. Qualus also provides software and technology enabled services and develops breakthrough solutions for critical power industry challenges such as distributed and variable resource integration, emergency management, and secure data exchange.
NewRelay/P&C Engineering Manager Ampirical Solutions LLCRelay/P&C Engineering ManagerMetairie, LAThe Relay Engineering Manager reports to the Director of Relay Engineering and helps lead a cohesive team of relay protection and control design professionals, including drafters, designers, and engineers. This position is one of two engineering managers that share responsibility for the successful day-to-day operations of the department as well as business planning, strategy execution, and internal collaboration across various groups and stakeholders to achieve the overall goals and objectives of the company.
Engineering Manager Accura EngineeringEngineering ManagerNew Orleans, LouisianaJob Title: Engineering Manager **Work Location: Marshall Space Flight Center (MSFC), Huntsville, AL ** Salary: Based on experience and will be discussed with manager in interview REQUIREMENT- Must be a US Citizen and must pass a federal background review and drug screen Position Summary: We are seeking an experienced Engineering Manager to provide leadership and technical oversight for engineering services under contract at the Marshall Space Flight Center. The Engineering Manager will be responsible for guiding multidisciplinary engineering teams, ensuring technical excellence, and coordinating closely with program leadership to deliver high-quality, timely, and cost-effective solutions.
Cyber Identity - FDE Engineering Manager Deloitte Touche Tohmatsu LtdCyber Identity - FDE Engineering ManagerNew Orleans, LA$155,600–$306,800 / yearDeloitte's Cyber Digital Trust & Privacy practice helps organizations address identity, access, and data protection needs across Identity Governance and Administration, Web and Application Programming Interface Access Management, Privileged Access Management, Public Key Infrastructure, directories, privacy engineering, data access governance, and data discovery. 5+ experience translating client requirements into target-state solution architectures using Representational State Transfer application programming interfaces, microservices, event-driven architectures, or serverless components.
CTIO AI Engineering Manager PricewaterhouseCoopers LLPCTIO AI Engineering ManagerLA$73,500–$212,280 / yearThose in data science and machine learning engineering at PwC will focus on leveraging advanced analytics and machine learning techniques to extract insights from large datasets and drive data-driven decision making. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Engineering Technician III Parsons CorpEngineering Technician IIILAThe statement of work includes a variety of activities that support the FAA's Capital Investment Plan (CIP) and certain reimbursable programs, the FAA NextGen Program, national security programs and aviation safety. Specifically, work includes site selection and engineering, construction, environmental and fire/life safety, equipment installation and testing, drafting, contract surveillance, and other technical services as required.
Manager, Test Data Engineering Team Live Nation Entertainment IncManager, Test Data Engineering TeamLAThe role leads the transformation of data quality into a scalable, engineering-driven capability by building and managing a team focused on automated validation frameworks, test data engineering, and data observability within a Databricks-based platform. The position requires driving research-led, iterative validation using TDD (Test Driven Development) practices, while managing multiple roadmaps and shared-service backlogs supporting diverse engineering teams.
Senior Engineering Manager - 1584276 RightWorksSenior Engineering Manager - 1584276Metairie, LouisianaAssume leadership role and responsibility for all facets of office operation and facilities; review staffing levels and monitor staff tools and resources. This may include growing the office backlog, expanding the client base, increasing local service offerings, and/or entering new markets.
Cyber Identity - SailPoint Engineering Manager II Deloitte Touche Tohmatsu LtdCyber Identity - SailPoint Engineering Manager IINew Orleans, LA$134,500–$265,100 / yearEnables clients to provide consumer confidence in knowing with whom they are dealing and ensuring the integrity of access to data including the rapidly expanding universe of machine and AI agent identities operating at scale across hybrid and cloud environments. Preferred: Experience in one or more of the following: identity governance and administration, single sign-on, federation, advanced authentication, consumer identity and access management, privileged access management, identity as a service, cloud identity solutions, or enterprise directory architecture.
SRE Engineering Manager - PxE ERM Deloitte Touche Tohmatsu LtdSRE Engineering Manager - PxE ERMNew Orleans, LA$113,100–$232,300 / yearAdvanced Technical Proficiency: Possess deep expertise in modern software engineering practices, SRE, Agile, DevSecOps, and CI/CD, Observability, deployment techniques like Blue-Green, Canary to minimize down-time and enable A/B testing approaches, optimizing automation and supporting high-quality outcomes throughout the product lifecycle. You will leverage your extensive SRE engineering craftsmanship and advanced proficiency across multiple programming languages, SRE tools, and modern frameworks, consistently demonstrating your exemplary track record in maintaining production systems with high-quality, modern observability practices, and SLAs.
Engineering Manager- Technical Program Manager PricewaterhouseCoopers LLPEngineering Manager- Technical Program ManagerLAAt least a Bachelors degree or, in lieu of a degree, demonstrating in addition to the minimum years of experience required for the role, three years of specialized training and/or progressively responsible work experience in Engineering Program Management for each missing year of college is required. In this capacity, you will help lead and coordinate end-to-end execution of technology initiatives - driving disciplined project planning, proactive stakeholder communication, and consistent service delivery across cross-functional engineering teams.
Engineering Manager-Technical Product Owner PricewaterhouseCoopers LLPEngineering Manager-Technical Product OwnerLAAt least a Bachelors degree or, in lieu of a degree, demonstrating in addition to the minimum years of experience required for the role, three years of specialized training and/or progressively responsible work experience in Engineering Product Management for each missing year of college is required. In this capacity, you will help lead and coordinate end-to-end execution of technology initiatives-driving disciplined project planning, proactive stakeholder communication, and consistent service delivery across cross-functional engineering teams.
Engineering / Installation Technicians NOVACESEngineering / Installation TechniciansNew Orleans, LAThe Engineering / Installation Technician will perform hands-on installation, cabling, integration, and testing activities associated with the deployment of new cooperative, non-cooperative, and integrated surveillance systems at FAA facilities nationwide. The Engineering / Installation Technician will support logistics activities, equipment installation, power and grounding connections, cabling, antenna installation, and installation acceptance testing (IAT).
ENGINEERING & MAINTENANCE MANAGER I McCormick & Co IncENGINEERING & MAINTENANCE MANAGER IGRETNA, LAStrategic Planning: Development of both strategic capital plans, ensuring an acceptable return on investment replacement of worn or obsolete equipment, expansion of capacity to meet sales growth, equipment modification or replacement related to packaging changes or cost reduction, as well as development of expanded productive capacity for new products. With over $6 billion in annual sales across 160 countries and territories, we manufacture, market, and distribute spices, seasoning mixes, condiments, and other flavorful products to the entire food industry including e-commerce, retail,food manufacturers and foodservice businesses.
Project Manager Development Engineering team Intralox LLCProject Manager Development Engineering teamNew Orleans, LA$60,700–$164,900 / yearOur global workforce of over 3,000 employees in 20+ countries consist of reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers' growth worldwide for more than 45 years. This Project Manager will work in our Baltimore, Maryland office to support our new product development team in the creation of innovative, high-value solutions for challenging real-world problems.
Engineering Manager - PxE Platforms Deloitte Touche Tohmatsu LtdEngineering Manager - PxE PlatformsLA$113,100–$232,300 / year10+ years proven experience with programming languages like Angular, React, NodeJS, Python, Streamlit, C#, NET Core, Golang, SQL/NoSQL, unit testing frameworks with 5 years' experience in managing engineering teams in product engineering organizations from inception to delivery. You will leverage your extensive engineering craftsmanship and advanced proficiency across multiple programming languages and modern frameworks, consistently demonstrating your exemplary track record in delivering high-quality, outcome-focused solutions.
Project Manager - Offshore Brownfield Engineering Wood PLCProject Manager - Offshore Brownfield EngineeringMetairie, LouisianaWood is currently seeking a highly skilled and motivated Brownfield Engineering Project Manager who will head our offshore brownfield campaign and will oversee all aspects of the project, from planning and execution to monitoring and control, ensuring that project objectives are achieved safely, on time, and within budget. In addition to the oversight of engineering deliverables (construction work packs, engineering studies, regulatory & environmental reviews, asset management plans), a key success factor for the selected candidate will be the ability to efficiently manage communication with the client.
Engineering Project Manager Intralox LLCEngineering Project ManagerNew Orleans, LAIntralox LLC, a division of Laitram LLC, has a position available for a Project Manager who will work in our New Orleans office within New Products Development, focusing on research and analysis, directly interfacing with a group of scientists focused on bringing specialized skills to our New Product Development teams. This unique role combines project management expertise with scientific research to develop business cases, prioritize research initiatives, and coordinate operations across multiple technical domains including Software Development, Structural Analysis (Strength, Vibration, Acoustics), and Test Lab operations.
Development Manager / Technical Lead for Engineering Consultant Moffatt & NicholDevelopment Manager / Technical Lead for Engineering ConsultantNew Orleans, LAThe firm provides clients worldwide with customized service and a level of excellence that have become the firm's hallmark in several primary practice areas - ports and harbors; coastal, environmental and water resources; urban waterfronts and marinas; transportation, bridges and rail; inspection and rehabilitation; and energy. As part of the IT Group, the Development Manager / Technical Lead is a highly experienced technical leader and working manager responsible for leading and empowering the development team to deliver high-quality software solutions that align with the firm's objectives.
Maintenance and Reliability Engineering Supervisor NR Consulting LLCMaintenance and Reliability Engineering SupervisorNew Orleans, LA$75,000–$95,000 / yearSuccess is measured through down time rate, PM completion, food safety audit results, and team productivity measured as work orders/tech, work order closure rate, and other maintenance KPIs. · Plan, direct and monitor preventative and corrective maintenance (i.e., repair activities) to ensure the company’s buildings, facilities, machinery, and production equipment operate reliably and efficiently.
Senior Proposal Manager - Infrastructure Engineering Consulting Moffatt & NicholSenior Proposal Manager - Infrastructure Engineering ConsultingNew Orleans, LAThe firm provides clients worldwide with customized service and a level of excellence that have become the firm's hallmark in several primary practice areas - ports and harbors; coastal, environmental and water resources; urban waterfronts and marinas; transportation, bridges and rail; inspection and rehabilitation; and energy. Manage (Owner of) all internal functions of the proposal process, including reviewing and analyzing the RFQ/RFP requirements and completing internal sales process forms to help develop strategic responses that meet our clients' needs; all while taking an ownership stake in the process and document.
NewDigital Workspace Platforms Engineering Manager Deloitte Touche Tohmatsu LtdDigital Workspace Platforms Engineering ManagerNew Orleans, LA$97,000–$179,000 / year6+ years of technical expertise in M365 platform engineering including Exchange Online, SharePoint, Teams, Intune, and Entra ID including but not limited to: Strong understanding of zero-trust architecture, endpoint security, and enterprise identity management 1+ year leading platform engineering teams and managing technical roadmaps. The Digital Workspace Platforms Engineering Manager leads the engineering strategy, architecture, and lifecycle management of Deloitte's enterprise digital workspace platforms, including end-user computing, M365, collaboration tooling, and productivity services.
Manager Engineering - Electrical Freeport-McMoRan IncManager Engineering - ElectricalNew Orleans, LA$138,000–$193,000 / yearThe primary purpose of this role is to manage an Electrical engineering design team of the NOLA Project Office through planning, design, and execution phases of the portfolio of capital projects. Experience as an Electrical Engineering Department Manager, leading electrical engineering teams (engineers, designers, and drafters), with the ability to coach, mentor, and drive performance.
Project Manager Engineering- Civil/Structural Judge GroupProject Manager Engineering- Civil/StructuralNew Orleans, LA$125,000–$155,000 / yearBy providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Bachelor’s degree in Engineering or a closely related field and seven years of engineering experience relevant to the assignment, including supervisory or lead experience and prior project management experience; OR.
Engineering Technician I Terracon Consultants IncEngineering Technician INew Orleans, LAExplore our Careers site to learn more about life at Terracon and sign up for job alerts to be notified of new opportunities. System Updates: From May 7 to May 11, our job postings will be temporarily offline as we upgrade our systems for a better candidate experience.
Manager, Electrical Engineering Alicia CoronaManager, Electrical EngineeringNew Orleans, Louisiana$187,500Lead and manage an electrical engineering design team supporting small operational projects through large-scale capital initiatives, applying sound engineering judgment and best practices across all workstreams. You will be responsible for guiding electrical engineering efforts across the full project lifecycle-from early planning and design through execution-while ensuring high-quality, code-compliant, and cost-effective solutions.
Project Manager, Engineering Civil Structural Design Alicia CoronaProject Manager, Engineering Civil Structural DesignNew Orleans, Louisiana$120,000–$167,000The Project Manager, Engineering I - Civil/Structural Design leads a team of CAD Designers and Drafters and plays a key role in shaping engineering projects from concept through execution. Employees follow a hybrid work model (2 to 3 days on site weekly), collaborating virtually with global teams while attending periodic in‑person meetings and trainings.
NewDirector, Software Engineering Zelis Healthcare, Inc.Director, Software EngineeringLA$169,000–$213,750 / yearThis is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture. Reporting to the Senior Director of Product Engineering, you will play a key role in delivering scalable, high-quality solutions that power provider search, rate calculation, and member rewards.
Java Technical Lead (Quality Engineering & Automation) eTeam Inc.Java Technical Lead (Quality Engineering & Automation)New Orleans, LA$45 / hourTesting Specialty: Experience testing Network Management Systems (NMS) and operating as a Software Engineer in Test (SET). Manage complex assignments with long-term business implications and guide teams through bottlenecks and choke-points to meet sprint velocity SLAs.
Product Engineering: Product Manager Deloitte Touche Tohmatsu LtdProduct Engineering: Product ManagerLA$113,100–$232,300 / year3+ years of proven experience in ServiceNow with a focus on modules such as Application Portfolio Management (APM), Customer Service Management (CSM), IT Service Management (ITSM), HR Service Delivery (HRSD), and the overall NOW Platform. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Mgr, Region Engineering Entergy CorporationMgr, Region EngineeringNew Orleans, LAAdditional job duties/responsibilities (Not in Description): Dotted line to New Orleans VP so expect regular interactions, people skills, great communication skills to deal with internal and external customers regularly and employees daily, great attitude to help others, willingness to independently learn, supervisory skills is a plus, interpersonal skills. Overseeing day to day needs of the Metro Region Engineering workgroup for reliability and resiliency efforts Ensuring customer centricity throughout Leading and developing team members Technical aptitude of basic electricity, understanding of how the utility world operates.
Mgr, Region Engineering (New Orleans, Louisiana, United States) EntergyMgr, Region Engineering (New Orleans, Louisiana, United States)New Orleans, LADotted line to New Orleans VP so expect regular interactions, people skills, great communication skills to deal with internal and external customers regularly and employees daily, great attitude to help others, willingness to independently learn, supervisory skills is a plus, interpersonal skills . Overseeing day to day needs of the Metro Region Engineering workgroup for reliability and resiliency efforts Ensuring customer centricity throughout Leading and developing team members Technical aptitude of basic electricity, understanding of how the utility world operates.
NewProduct Engineering: Applied AI Product Manager Deloitte Touche Tohmatsu LtdProduct Engineering: Applied AI Product ManagerNew Orleans, LA$113,100–$232,300 / yearThe Applied AI Product Manager harnesses AI and agentic tools to compress the concept-to-cash learning loop-automating analysis, prototyping, and compliance detail-work so the team can focus on the human judgment AI cannot replace: product sense-making. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Lead I&E Engineer - Offshore Brownfield Engineering Wood PLCLead I&E Engineer - Offshore Brownfield EngineeringMetairie, LouisianaWe deliver operations, maintenance, modifications, brownfield engineering, asset optimization and management, supporting our clients through the asset lifecycle. You will lead multidisciplinary teams across locations, ensuring the delivery of high-quality engineering solutions while efficiently managing workshare with remote offices.
Lead Process Engineer - Offshore Brownfield Engineering Wood PLCLead Process Engineer - Offshore Brownfield EngineeringMetairie, LouisianaThe successful candidate will work closely with multidisciplinary teams, along with environmental and regulatory specialists, developing and implementing process engineering solutions for offshore facilities. We deliver operations, maintenance, modifications, brownfield engineering, asset optimization and management, supporting our clients through the asset lifecycle.
Lead Mechanical Engineer - Offshore Brownfield Engineering Wood PLCLead Mechanical Engineer - Offshore Brownfield EngineeringMetairie, LouisianaThe successful candidate will work closely with multidisciplinary teams, along with environmental and regulatory specialists, developing and implementing mechanical engineering solutions for offshore facilities. Wood is recruiting for a Lead Mechanical Engineer to join its Offshore Brownfield Engineering business focusing on mechanical and piping engineering solutions for offshore facilities.
Engineering Technician TechUSAEngineering TechnicianMetairie, LAWe are looking for technicians mainly in the New Orleans Area, but do not rule out our Baton Rouge Area Also. ACI Level 1 and 2, Senior technician with a minimum of 5 years experience.
Manager, Engineering Venture Global IncManager, EngineeringLAThe successful candidate will have strong design understanding and operational expertise of key equipment involved in LNG liquefaction facilities with demonstrable experiences working with Feed Gas and Pre-Treatment systems, Liquefaction and Refrigeration Systems, HHC Management systems, Storage and Loading / BOG management Systems. Oil and Gas experience is required, with preference in LNG applications, however, petrochemical, NGL, cryogenic natural gas processing, or other hydrocarbon processing experience may be acceptable.
Senior Quality Engineering & Program Manager BoeingSenior Quality Engineering & Program ManagerNew Orleans, LouisianaThe Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The Boeing Company Boeing Defense, Space & Security (BDS) has an exciting opportunity for a Senior Quality Engineering and Program Manager to join our dynamic team in New Orleans, LA for the Space Launch System program.
Senior Manager-Quality Engineering and Automation CVS Health CorpSenior Manager-Quality Engineering and AutomationLA$106,605–$284,280 / yearPosition Summary: Join Fortune 7 CVS Health as a Senior Manager-Quality Engineering & Automation to lead our organization's efforts to develop and drive strategic vision in establishing the CVS Digital team. This role will drive the strategy, design, and execution of end-to-end testing frameworks, ensuring high-quality, reliability, and scalable software delivery.
Senior Manager-Frontline Support Engineering CVS Health CorpSenior Manager-Frontline Support EngineeringLA$106,605–$284,280 / yearThe ideal candidate combines strong operational leadership, deep customer empathy, and data-driven decision-making to optimize support delivery, enhance team performance, and align closely with product, engineering, and business stakeholders. Experience with Infrastructure as Code (Terraform, GCP Cloud Deployment Manager, AWS CloudFormation) to provision, replicate, and tear down customer cloud environments in internal sandboxes.
Lead Structural Engineer - Offshore Brownfield Engineering Wood PLCLead Structural Engineer - Offshore Brownfield EngineeringMetairie, LouisianaThe successful candidate will work closely with multidisciplinary teams including mechanical, process, and electrical engineers, along with environmental and regulatory specialists, developing and implementing civil/structural engineering solutions to safely decommission offshore facilities while minimizing environmental impact and ensuring compliance with regulatory requirements. In addition to the production of engineering deliverables (construction work packs, engineering studies, regulatory & environmental reviews, asset management plans), a key success factor for the selected candidate will be the ability to efficiently manage the flow of work to remote (workshare) offices.
Vice President - Louisiana, Mississippi, and Alabama Maritime Leader, Ports and Maritime Engineering WSP Global IncVice President - Louisiana, Mississippi, and Alabama Maritime Leader, Ports and Maritime EngineeringNew Orleans, LAIdeal candidate shall possess subject matter expertise in planning and design delivery of port/waterfront projects (solid/bulk handling ports including ship and barge docks, multipurpose cargo handling facilities, container terminals, oil/fuel terminals, military facilities, intermodal yards, and passenger terminals) in the region, and signi?cant experience in pursuing and proposing on multidisciplinary marine waterfront programs along the Mississippi River. Lead larger-scale multidisciplinary green?eld port development and port redevelopment/recon?guration projects ensuring contributors know what they are required to do and by when, preparing and overseeing relevant project budgets, monitoring external events, tracking hours and expenses, ensuring satisfactory performance, and supervising subcontractors, contract work, and employees.
Lead I&E Engineer - Offshore Brownfield Engineering John Wood Group PlcLead I&E Engineer - Offshore Brownfield EngineeringNew Orleans, LAYou will lead multidisciplinary teams across locations, ensuring the delivery of high-quality engineering solutions while efficiently managing workshare with remote offices. The Role: As a Lead Electrical Engineer, you will play a key role in managing electrical and instrumentation engineering efforts for offshore brownfield projects.
Lead Process Engineer - Offshore Brownfield Engineering John Wood Group PlcLead Process Engineer - Offshore Brownfield EngineeringNew Orleans, LAThe successful candidate will work closely with multidisciplinary teams, along with environmental and regulatory specialists, developing and implementing process engineering solutions for offshore facilities. We deliver operations, maintenance, modifications, brownfield engineering, asset optimization and management, supporting our clients through the asset lifecycle.
Executive Director, AI Infrastructure & Platform Engineering CVS Health CorpExecutive Director, AI Infrastructure & Platform EngineeringLA$175,100–$334,750 / yearReporting to the Global Head of Infrastructure/AI Operations and Service Delivery, this leader will establish operational baselines across the full infrastructure stack - hardware, network fabric, GPU clusters, storage, and the operating systems and orchestration layers above - and build the Site Reliability Engineering practice that delivers the availability, reliability, and performance that frontier AI workloads demand. The ideal candidate will bring the following experience, knowledge, and abilities: 10+ years of engineering leadership experience, with substantial time directly owning physical infrastructure at data center scale - including hardware lifecycle, capacity planning, and facility coordination (power, cooling, rack-and-stack execution).
Engineering Coordinator Entergy CorporationEngineering CoordinatorLAThe Engineering Coordinator works closely with Engineering leadership, System Engineering, Training, Work Management, and other station departments to maintain program health, drive continuous improvement, and ensure effective execution of engineering processes. WORKING CONDITIONS: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company.
Engineering Coordinator (Killona, Louisiana, United States) EntergyEngineering Coordinator (Killona, Louisiana, United States)Killona, LAThe Engineering Coordinator works closely with Engineering leadership, System Engineering, Training, Work Management, and other station departments to maintain program health, drive continuous improvement, and ensure effective execution of engineering processes. Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company.
Executive Director, Software Engineering Tulane UniversityExecutive Director, Software EngineeringNew Orleans, LALegally protected demographic classifications (such as a person's race, color, religion, age, sex, national origin, shared ancestry, disability, genetics, veteran status, or any other characteristic protected by federal, state, or local laws) are not relied upon as an eligibility, selection or participation criteria for Tulane's employment or educational programs or activities. This role requires a strong engineering and technology background, effective communication skills, and a partnership attitude to build strong relationships with other technology leaders.
Desktop Architecture Engineering Manager Deloitte Touche Tohmatsu LtdDesktop Architecture Engineering ManagerLA$97,600–$200,600 / yearDelivers end-to-end experience intelligence by gathering customer feedback, analyzing digital experience and operational data, identifying patterns and root causes, and driving corrective actions across products and services. This role combines desktop engineering expertise, analytics, and automation to drive proactive remediation at scale, improve operating system and endpoint performance, and translate user experience signals into clear actions for technical and business stakeholders.