This position is responsible for a variety of duties, including answering phone calls within a centralized call center, providing excellent customer service, scheduling client appointments, and serving as an informational resource to callers about NorthKey Community Care's services and programs. With multiple convenient locations throughout the Northern Kentucky region (Kenton, Boone, Campbell, Grant, Carroll, Gallatin, Pendleton, and Owen counties), NorthKey offers a wide array of mental health, substance use, and developmental disabilities services unparalleled in the region.