Experience with platforms such as NetScout nGeniusONE, NetScout nGeniusPULSE, Cisco ThousandEyes, or comparable technologies is highly relevant, but success in this role requires the ability to evaluate, integrate, and adopt new observability capabilities as the technology landscape evolves. You will work closely with Network Engineering, Network Operations, application and infrastructure teams, and AI Operations to turn high-quality telemetry into actionable intelligence, improve detection and diagnosis, enable automation, and advance proactive service assurance.