Remote Help Desk Specialist CareerscapeRemote Help Desk SpecialistBoston, MARemote$62,000–$88,000 / yearFull timeThis is a great opportunity for a tech-savvy problem solver who is early in their career to gain hands-on experience troubleshooting hardware, software, and network issues while working alongside experienced IT professionals in a fully remote setting. People who thrive in this role are patient, curious, and calm under pressure, enjoy explaining technical concepts in plain language, and take pride in turning a frustrated user into a satisfied one by the end of the call.
Service Desk Technician American Operations CorporationService Desk TechnicianHanscom Air Force Base, MA$64,000The position handles ticket management, hardware and software troubleshooting, customer support, voice/VoIP/SIP issues, software installation and licensing, endpoint configuration, security fixes, and related IT project support while meeting established service desk metrics. Support classified NSA Type-1 encryption operations, including COMSEC key installation/coordination processes, device configuration, and troubleshooting as applicable.
NewHelp Desk Technician EcruitHelp Desk TechnicianBeverly, MA$45,000–$55,000 / yearWe specialize in helping our clients be more productive and profitable by properly utilizing Information Technology in an efficient and consistent manner. In this role, you’ll provide remote, first-line IT support to clients, ensuring issues are resolved efficiently and professionally.
The Help Desk Specialist Jose MercilineThe Help Desk SpecialistBoston, MassachusettsPRIMARY RESPONSIBILITIES 1.Manage Help Desk requests.2.Provide frontline computer trouble shooting / problem resolution.3.Process System Access requests.4.Coordinate hardware repair.5.Install and configure desktop computers and printers.6.Perform administrative duties(ordering supplies, receiving of equipment, and performing inventories)7.An ability to prioritize and organize work effectively.8.An ability to work under pressure and tight deadlines.9.Excellent investigative and problem solving abilities.10.Assist in process and documentation improvements.11.Perform other duties as assigned. JOB REQUIREMENTS1.Associate?s degree or 2 years of college in IT related field.2.1 year of technical experience supporting hardware and software in multi-user networked environment.3.Must be personable, have a customer-friendly attitude and have the ability to work in a team environment.4.Strong knowledge of Microsoft Office client applications5.Strong communication skills are required.6.Must be self-motivated and able to work without supervision.
Help Desk Specialist Illinois Tool WorksHelp Desk SpecialistHopkinton, MAYou will work directly with users to diagnose and resolve technical issues, manage service requests from initial report through resolution, and collaborate with internal teams, external vendors, and technical specialists to address more complex issues. Regularly communicate with internal & external customers, troubleshoot, and resolve problems and/or inquiries received by the Technical Support Help Desk/Contact Center using designated tools and procedures.
Desktop Systems Specialist 1 (Contractor) Onto InnovationDesktop Systems Specialist 1 (Contractor)Wilmington, MassachusettsOnto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Support endpoint security tools including anti‑malware, EDR/XDR agents, BitLocker encryption, MFA, conditional access, secure configuration baselines, and identity lifecycle workflows.
Health Cloud Salesforce Administrator VITRA HealthHealth Cloud Salesforce AdministratorBoston, MA$72,000–$77,000Requires lifting and carrying equipment and supplies weighing up to 35 pounds; require pushing and pulling equipment and supplies weighing up to 35 pounds; require walking and standing; requires frequent sitting more than 75% of the workday; requires the ability to navigate stairs; requires visual acuity and manual dexterity to operate equipment. The IT CRM Administrator will serve as our primary CRM/EHR admin responsible for managing, optimizing, and supporting our Salesforce environment, as well as providing enterprise desktop support to Vitra Health staff including equipment deployment and maintenance, ticket tracking, troubleshooting, user assistance, training and Help Desk support.
Systems Administrator LancesoftSystems AdministratorLexington, MA$100The Advanced Undersea Systems and Technology Group develops innovative undersea and undersea-enabled capabilities for transition to operational systems in the US Navy and other Department of Defense sponsors. The group performs rigorous systems analyses, develops system architectures, and builds prototypes to demonstrate the viability and effectiveness of new concepts, capabilities, and processing techniques.
Customer Service Engineer (L2) eTeam Inc.Customer Service Engineer (L2)Andover, MA$24–$24.25 / hourSupport Windows desktops/laptops and perform break/fix repairs. Troubleshoot and resolve hardware, software, and access-related issues.
Lead Service Desk Specialist, Technology Experience & Community Boston UniversityLead Service Desk Specialist, Technology Experience & CommunityBoston, MA$90,000–$100,000Full timeAttend meetings and be well informed regarding key services and support activities provided by the Service Desk, such as Identity & Access Management, our SAP ERP solution branded 'BUworks', and Blackboard Learn. Join us as a Lead Service Desk Specialist where you will be responsible for supervising the day-to-day operational activities of the service desk, which serves as the BU community's primary point of contact for all 200+ IS&T-provided IT services.
NewSenior Service Desk Technician (Boston, MA-Hybrid) Edelman Financial EnginesSenior Service Desk Technician (Boston, MA-Hybrid)Boston, MassachusettsRecognized by Barron’s as a top RIA firm for eight years in a row (awarded each September (2018-2025) based on prior 12-month data through June 30) 1 , we support more than 1.27 million clients across 140+ offices nationwide and manage over $324 billion in assets 2 . As a Senior Service Desk Technician on the IT Service Tech team, you’ll play a pivotal role as a primary escalation point for complex technical issues and provides advanced support to end-users.
NewSenior Service Desk Technician (Boston, Ma-Hybrid) Financial EnginesSenior Service Desk Technician (Boston, Ma-Hybrid)Boston, MA$48,800–$65,100 / yearRecognized by Barron's as a top RIA firm for eight years in a row (awarded each September (2018-2025) based on prior 12-month data through June 30)1, we support more than 1.27 million clients across 140+ offices nationwide and manage over $324 billion in assets 2. As a Senior Service Desk Technician on the IT Service Tech team, you'll play a pivotal role as a primary escalation point for complex technical issues and provides advanced support to end-users.
Jr. Systems Engineer (Remote) Atlas TechnicaJr. Systems Engineer (Remote)Boston, MARemoteThe candidate must be able to complete all physical requirements of the job, which include but are not limited to, the following; must be able to lift and/or carry up to 50 lbs; stand/sit for extended periods of time; push/pull; climb stairs; stoop, kneel or crouch; use fingers/hands to handle or feel; reach above head or below knee level; and the ability to work around machinery and material handling equipment. A great opportunity to join a financial industry focused MSP and become a dedicated onsite junior systems engineer at one of our high-profile customers.
Boston, Ma HeunetsBoston, MaBoston, Massachusettsf) Provide technical support for Audio-Visual systems, including Microsoft Teams Rooms (MTR) setups, ensuring meeting rooms and conferencing facilities are fully operational and delivering high quality experience. Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with.
Team Lead (Remote) Atlas TechnicaTeam Lead (Remote)Boston, MARemoteThe Team Lead will serve as an escalation point, provide technical guidance, oversee client-facing projects, and help strengthen the processes and services delivered by Atlas Technica. The ideal candidate will have at least two years of people-management experience and five years of professional IT experience in desktop support, systems engineering, systems administration, or a related technical function.
NewInformation Systems Security Administrator RTXInformation Systems Security AdministratorMassachusettsCollaborate with cross‑functional teams and Information Systems Security Engineers to deploy and validate new IT and security solutions, contributing effectively in Agile (Scrum) environments and resolving complex technical issues independently within defined priorities and timelines. In this role with the Global ISR Sensors & Software business unit you will support and maintain both virtual and physical desktop environments across Windows and Linux systems, perform routine maintenance such as security updates and patching, and manage hardware and software assets throughout their lifecycle.
Junior CIC Analyst MaximusJunior CIC AnalystManchester, NHRemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Support incident management activities as a Critical Incident Analyst (Tier 1), assisting with monitoring, ticket updates, and coordination during active incidents.
IS Helpdesk Technician Jr Greater Lawrence Family Health CenterIS Helpdesk Technician JrMethuen, MAEstablished in 1980, the Greater Lawrence Family Health Center, Inc. (GLFHC) is a multi-site, mission-driven, non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to a culturally diverse population throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites in Lawrence, Methuen, and Haverhill and is the sponsoring organization for the Lawrence Family Medicine Residency program.