Answer the Emergency Hotline as neededParticipate in team/staff meetingsMaintain consistent communication flow with shelter teamCollaborate with Children's Services CoordinatorConduct client centered work, including but not limited to:Advocacy, support, counseling, crisis intervention, case management, and information/referrals. Required skills include ability to work in a fast-paced environment, ability to multi-task, strong interpersonal communication skills, ability to work independently and as part of a team, ability to complete tasks in a timely manner and to prioritize responsibilities, demonstrated ability to advocate on behalf of others, and a willingness to support the agency mission.