UNKNOWN

FEED

OTHER

Maintain confidential discussions of employees’ increases, promotions or transfers until approved by executive management and paperwork has been prepared and a meeting is scheduled with the employee. Furthermore, the General Manager will provide customers and employees with outstanding service through friendly, quick, efficient, accurate, and safe assistance.

<div>The General Manager is responsible for the sales, profits, staffing, image, and operation of the store. They will proactively lead the store to ensure achievement of business goals in revenues, expense, profitability, customer satisfaction, inventory shrinkage, and employee morale. Furthermore, the General Manager will provide customers and employees with outstanding service through friendly, quick, efficient, accurate, and safe assistance.<br/><br/></div><div><strong>Essential Duties:</strong></div><ul><li>Responsible for the sales and profit projections as outlined by Executive Management.</li><li>Meet or exceed sales goals through the efficient execution of Company policies and procedures.</li><li>Directly supervise department managers to ensure they are in compliance with established store policies and procedures.</li><li>Provide operational and customer service training for store employees at all levels.</li><li>Investigate employee issues with assistance from Human Resources.</li><li>Maintain confidential discussions of employees’ increases, promotions or transfers until approved by executive management and paperwork has been prepared and a meeting is scheduled with the employee.</li><li>Hold weekly staff meetings with department managers to discuss and resolve any issues relating to operations, staffing, etc.</li><li>Ensure the store presents a pleasing image by changing store displays for better traffic flow.</li><li>Create, prepare and submit reports to corporate such as Daily Sales, Monthly Sales, COGS, Petty Cash, Labor Control.</li><li>Create the manager’s monthly schedule.</li><li>Provide store operations and personnel budget plan to Executive Management for review and approval.</li><li>Write operations manual to include day-to-day procedures to be followed by the department.</li><li>Prepare and present performance evaluations and counseling notices to direct reports.</li><li>Know and understand all store employees’ job responsibilities.</li><li>Proactively support any promotional activity within the store and contribute to an effective working environment.</li><li>Performs special projects and other miscellaneous duties as assigned by Executive Management.<br/><br/></li></ul><div><strong>Customer Relations:</strong></div><ul><li>Interact with customers in a courteous and professional manner.</li><li>Provide exceptional customer service by taking care of customer disputes and readily accessible to our customers.</li><li>Inform the customer of all services and specials we can provide them.<br/><br/></li></ul><div><strong>Human Resources:</strong></div><ul><li>Extend job offers to candidates considered for employment at the store level.</li><li>Develop a diverse, high-performance team by coaching, counseling and mentoring.</li><li>Review department timesheets for the accuracy of hours and overtime.</li><li>Provide new hire orientation for store employees.</li><li>Monitor store staffing on a daily basis to ensure each department is adequately staffed. <br/><br/></li></ul><div><strong>Auditing</strong>:<br/></div><ul><li>Audit refunds and/or credits against itemized sales from the previous day.</li><li>Audit cash drawers and transactions.</li><li>Audit and track special events.</li><li>Create Daily Audit Report with sales information and auditing discoveries for executive management.</li><li>Research problems discovered during audits.<br/><br/></li></ul><div><strong>Safety, Loss Prevention, and Procedural Compliance:</strong></div><ul><li>Administer IIPP procedures, Safety programs, and procedures.</li><li>Assist with curbing internal and external theft.</li><li>Support the achievement of employee safety and loss prevention objectives via all available media, (i.e. monthly meetings, one-on-one counseling).</li><li>Ensure satisfactory maintenance, appearance, and condition of assigned facilities to comply with security, safety, and environmental codes and ordinances.</li><li>Enforce compliance with all local, state, federal regulations and company policy pertaining to safety and loss prevention.</li><li>Comply with all OSHA requirements.<br/><br/></li></ul><div><strong>Non-Essential Duties:</strong></div><ul><li>Contributes to improvement or more efficient and less expensive ways and means in-store processes.</li><li>Assists in the research and development of resources that create timely and efficient store workflow.</li><li>Performs special projects and other miscellaneous duties as assigned by Executive Management.</li><li>Maintains store IIPP and OSHA records.</li><li>Maintains high ethical standards in the workplace.</li><li>Reports all irregular issues and problems to Executive Management for a solution.</li><li>Maintains good communication with all workers including outside contacts.</li><li>Complies and maintains the confidentiality of all company policies and procedures.<br/><br/></li></ul><div><strong>Qualifications:</strong></div><ul><li>Bachelor's degree from preferred but not required.</li><li>3+ years of GM management experience in team building, sales development, strong operational skills within a fast-casual theme concept.</li><li>Superior customer service skills.</li><li>Strong verbal communication skills supported by a pleasant and positive attitude of “can do” success.</li><li>Ability to gain, demonstrate, and coach with operation knowledge.</li><li>Ability to plan activities, set goals, effectively manage time and work.</li><li>Shows the ability to consistently contribute to the overall improvement of the team.<br/><br/></li></ul><div><strong>Work Environment:<br/></strong>While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected. The noise level in the work environment is usually loud.<br/><br/></div><div><strong>Physical Demands:<br/></strong>While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces. The employee is required to stand and walk for extended periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms. Lifting and/or moving up to 100lbs with assistance is required.</div>

Round1

General Manager Family Entertainment

Auditing

Budgeting

Coaching

Communication Skills

Corporate Policies

Cost of Goods Sold (COGS)

Customer Relations

Customer Satisfaction

Customer Support/Service

Employee Orientation

Exceeded Sales Goal

Federal Laws and Regulations

Human Resources

Loss Prevention

Mentoring

OSHA

Performance Analysis

Performance Reviews

Physical Demands

Policy Development

Presentation/Verbal Skills

Problem Solving Skills

Procedure Development

Procedure Implementation

Profit & Loss

Research & Development (R&D)

Revenue/Sales Reporting

Safety Codes

Safety Compliance

Safety Process

Safety/Work Safety

Sales

Sales Forecasting

Security Compliance

Set Goals

State Laws and Regulations

Team Building

Team Lead/Manager

Time Management

User Documentation

Workplace Issues

Betterteam

Furthermore, the Assistant General Manager will provide customers and employees with outstanding service through friendly, quick, efficient, accurate and safe assistance. Assist with holding weekly staff meetings with department managers to discuss and resolve any issues relating to operations, staffing, etc.

<div>Are you into video games, bowling, and karaoke? Are you friendly and outgoing? Do you enjoy being around people and working in a fun environment? Then you’re the kind of person we’d love to hire!<br/><br/></div><div><strong>Overview:</strong></div><div>The Assistant General Manager is responsible for assisting the GM with sales, profits, staffing, image, and operation of the store. They will assist with proactively leading the store to ensure the achievement of business goals in revenues, expense, profitability, customer satisfaction, inventory shrinkage, and employee morale.<br/>Furthermore, the Assistant General Manager will provide customers and employees with outstanding service through friendly, quick, efficient, accurate and safe assistance.<br/><br/></div><div><strong>Essential Duties:</strong></div><ul><li>Assist with the sales and profit projections as outlined by corporate management.</li><li>Assist with meeting and exceeding sales goals through the efficient execution of Company policies and procedures.</li><li>Assist with supervise department managers to ensure they are in compliance with established store policies and procedures.</li><li>Assisting with providing operational and customer service training for store employees at all levels.</li><li>Assist with investigating employee issues with assistance from Human Resources & resolving escalated is sues.</li><li>Maintain confidential information related to employee, company, & store topics.</li><li>Assist with holding weekly staff meetings with department managers to discuss and resolve any issues relating to operations, staffing, etc.</li><li>Ensure the store presents a pleasing image by changing store displays for better traffic flow.</li><li>Assist with creating, preparing and submitting reports to corporate such as: Daily Sales, Monthly Sales, COGS, Petty Cash, Labor Control.</li><li>Assist with creating managers’ monthly schedule.</li><li>Assist with providing store operations and personnel budget plan to Executive Management for review and approval.</li><li>Assist with writing operations manual to include day-to-day procedures to be followed by department.</li><li>Assist with preparing and presenting performance evaluations and counseling notices to direct reports.</li><li>Know and understand all store employees’ job responsibilities.</li><li>Proactively support any promotional activity within the store and contribute to an effective working environment.</li><li>Performs special projects and other miscellaneous duties as assigned by GM or Executive Management.<br/><br/></li></ul><div><strong>Customer Relations:</strong></div><ul><li>Interact with customers in a courteous and professional manner.</li><li>Provide exceptional customer service by taking care of customer disputes and readily accessible to our customers.</li><li>Inform the customer of all services and specials we can provide them.<br/><br/></li></ul><div><strong>Human Resources:</strong></div><ul><li>Extend job offers to candidates considered for employment at store level.</li><li>Develop a diverse, high performance team by coaching, counseling and mentoring.</li><li>Review department timesheets for accuracy of hours and overtime.</li><li>Provide new hire orientation for store employees.</li><li>Monitor store staffing on a daily basis to ensure each department is adequately staffed.<br/><br/></li></ul><div><strong>Auditing:</strong></div><ul><li>Audit refund and/or credits against itemized sales from previous day.</li><li>Audit cash drawers and transactions.</li><li>Audit and track special events.</li><li>Assist with creating Daily Audit Report with sales information and auditing discoveries for executive management.</li><li>Research problems discovered during audits.<br/><br/></li></ul><div><strong>Safety, Loss Prevention and Procedural Compliance:</strong></div><ul><li>Assist with administering IIPP procedures, Safety Program and procedures.</li><li>Assist with curbing internal and external theft.</li><li>Ensure satisfactory maintenance, appearance and condition of assigned facilities to comply with security, safety and environmental codes and ordinances.</li><li>Enforce compliance with all local, state, federal regulations and company policy pertaining to safety and loss prevention.</li><li>Comply with all OSHA requirements.<br/><br/></li></ul><div><strong>Non-Essential Duties:</strong></div><ul><li>Contributes to improvement or more efficient and less expensive ways and means in store processes.</li><li>Assists in the research and development of resources that create timely and efficient store workflow.</li><li>Performs special projects and other miscellaneous duties as assigned by Executive Management.</li><li>Assist with maintaining store IIPP and OSHA records.</li><li>Maintains high ethical standards in the work place.</li><li>Reports all irregular issues and problems to Executive Management for solution.</li><li>Maintains good communication with all workers including outside contacts.</li><li>Complies and maintains confidentiality of all company policies and procedures.<br/><br/></li></ul><div><strong>Qualifications:</strong></div><ul><li>Bachelor's degree from preferred but not required.</li><li>3+ years management experience in team building, sales development, strong operational skills within a fast casual theme concept.</li><li>Ability to gain, demonstrate, and coach with operation knowledge.</li><li>Ability to plan activities, set goals, effective manage time and work.</li><li>Shows ability to consistently contribute to the overall improvement of team.<br/><br/></li></ul><div>Must have or be willing to obtain alcohol certification in compliance with local ordinance.<br/><br/></div><div><strong>Work Environment:</strong><br/>While performing the duties o f this job, the employee regularly works in a bowling center /arced e environment where high levels of noise, dust and activity can be expected. The noise level in the work environment is usually loud.<br/><br/></div><div><strong>Physical Demands:</strong><br/>While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces. The employee is required to stand and walk for extensive periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms. Lifting and/or moving up to 100lbs with assistance is required.<br/><br/></div><div>The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The information contained herein is subject to change at the company’s discretion.</div>

Assistant General Manager (Family Entertainment Center)

Lift/Move 100 Pounds

Entertainment Jobs in Aurora, CO

Entertainment Jobs in Aurora, CO

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Entertainment Jobs in Aurora, CO

General Manager Family Entertainment Round1

Assistant General Manager (Family Entertainment Center) Round1

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