What You'll Do on a Typical DayAdvise and arrange travel for corporate business customers (both individuals and groups)Attention to detail, accuracy is extremely importantConduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional servicesArrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodationsUse of Sabre Global Distribution Systems (GDSs)Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirementsUse positive telephone service techniques and act on special customer requestsCollaborate within your team to coach, mentor, and provide constructive feedback to improve service levelsWe look forward to sharing more detailed job functions and key performance indicators during the interview process. CREATE YOUR JOURNEY WITH US AT AMEX GBT!As a Remote Travel Counselor, you'll join our highly skilled remote team, providing outstanding service to our corporate business client, a multinational entertainment conglomerateWe're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities; most of our Traveler Care leadership started as a Travel Counselor, and you can find us in almost every other department at GBT!We're excited for you to experience our values (People, Passion, and Progress) in action, and look forward to your application.