The Customer Service Specialist/Representative is responsible for communicating with customers, entering orders, scheduling shipments and performing a variety of additional activities to facilitate excellent customer relationships supporting Sales, Coater Scheduler and paper shipment scheduler. Comprised of multiple companies with headquarters in New Hope, Minnesota, Liberty Diversified International (LDI) is a privately held company employing more than 1,900 individuals across our manufacturing facilities, production facilities and core business operations in Minnesota, Iowa, Nebraska, Illinois, Mississippi, Texas, Arizona, Virginia, California, and Mexico.