JOB DUTIES Responsible for hiring, coaching, training, and performance management of staff Reviews and approves staff timesheets and leave requests Prepares and recommends O&M and capital budgets for the department Manages the activities of the ERCOT Demand Response group to develop and achieve departmental goals in support of corporate goals Manages the development and implementation of new demand response, AMR and other distribution connected initiatives Ensures that ERCOT provides support to the continued evolution and success of the existing markets Works to resolve complex problems related to the design and implementation of the new Nodal Market Leads investigations and coordinates analysis to aid in the resolution of issues related to the new Nodal Market Ensures that ERCOT demand response group follows the procedures established by ERCOT and the PUCT Resolves Market Participant’s concerns regarding demand response as well as AMR and other distribution connected initiatives Promotes quality demand response through continuous process improvement Develops and maintains strong expertise in ERCOT procedures and business rules related to demand response activities Oversees demand response, AMR and other distribution connected related studies, evaluates findings, and recommends initiatives Prioritizes initiatives for demand response, AMR and other distribution connected improvements Analyzes business requirements for future system enhancements Attends business meetings and collaborates with colleagues to develop “best practices” policies and procedures, and to identify and resolve issues to help create a flexible and efficient organization Oversees the development and delivery of Market Bulletins and other presentations on business rules, protocols and work processes Serves as an expert in communicating demand response issues to ERCOT’s Governing Board, Regulatory bodies, and the Market Participants Performs related duties and activities as appropriate QUALIFICATIONS EXPERIENCE 8+ years of job-related work experience in excess of degree requirements. WORK LOCATION – Taylor, TX: Employees will be required to be on-site in Taylor, TX at minimum 2 days per week, or more, as needed based on the business needs as determined by management On-site schedules are flexible or may be rotated based on business needs as determined by the Manager Remote work is required to be performed from your Texas residence.