Specialized management level position in the job and family services occupation, report to the Assistant Director, Deputy Assistant Director, and/or Social Program Manager of Job and Family Services requiring considerable knowledge of job and family services; under general direction, plans, organizes and coordinates assigned functions and supervises two (2) or more job and family services supervisors and other assigned staff engaged in providing assistance to those eligible for entitlement programs,, employment programs, related services including investigation of eligibility of participants; as well as initiating plans to improve program results, units/teams restructuring and customer service. OR Master's Degree in business, criminal justice, social work, sociology, political science, psychology or related discipline AND two (2) years of experience administering public assistance programs or experience directing the work of others, supervisor training and/or leading agency/division projects; OR alternative, equivalent evidence of the minimum class requirements.