Claims and Research Analyst Zing HealthClaims and Research AnalystIL$64,000–$74,000 / yearMember-centric Impact Statement: From the first day of coverage through every claim and service interaction, Zing Core Operations is meant to reduce friction, fix problems quickly, and ensure members get the help and benefits they've earned-especially during high-stress moments. Supports claims editing escalated provider disputes/appeals and provides guidance across all areas of the company with regards to claims editing and proper coding, billing, and payment.
Construction Claims Representative - Complex Claims Unit The Hartford Insurance Group IncConstruction Claims Representative - Complex Claims UnitNaperville, IL$56,391–$84,587 / yearRESPONSIBILITIES: Provide proactive communications and respond to inquiries from customers and business partners in the management of claims; Review and analyze complex policies and coverage parts; Write and articulate coverage positions; Conduct investigations regarding claims and/or lawsuits; Manage litigation with counsel and/or other carriers; Make liability and damages assessments; Pursue risk transfer against other liable parties and insurance carriers; Attend mediations and trials, as necessary; Keep management informed of claim developments; Manage expenses, reserves and financial transactions; QUALIFICATIONS: Strong verbal and written communication skills; Strong analytical, problem solving and critical thinking skills; Strong customer service and active listening skills; Strong time management and organization skills; Strong negotiation and conflict resolution skills; A desire to learn and grow and work as part of a team toward common goals; Proficiency in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and Microsoft Teams, with the ability to effectively leverage these tools in a fast-paced professional environment. The Claim Representative will demonstrate the ability to proactively manage high excess and lower-exposure primary claims with an analytical focus, demonstrating the ability to comprehend and communicate facts, issues, and resolution strategies to management and other stakeholders.
Complex Claims Consulting Director - Healthcare Severity & Excess team CNAComplex Claims Consulting Director - Healthcare Severity & Excess teamChicago, IllinoisCNA is a market leader in insuring Healthcare providers and entities including Allied Healthcare Facilities, Aging Services and Allied Healthcare Providers, including nurses, nurse practitioners, physical therapists, counselors, pharmacists, massage therapists, and more than 100 other categories of medical service providers. This role is responsible for analyzing complex coverage matters, driving claim resolution, managing complex litigation including risk transfer opportunities, advising leadership on legal and claim risks, and partnering with Underwriting and other business units on emerging trends and portfolio management.
Senior Legal Claims Handler Zurich Insurance Group LtdSenior Legal Claims HandlerILRemoteDesigned with our employees needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. Maintain professional and technical knowledge by participating in educational opportunities, staying current with industry trends, establishing personal networks, and participating in professional societies.
NewCommercial Auto Bodily Injury Claims Specialist First Chicago Insurance CompanyCommercial Auto Bodily Injury Claims SpecialistILcomplex claims including those involving coverage related property damage/total loss claims to prompt, courteous and fair closure of collision, comprehensive, rental, towing and property damage claims while maintain a reasonable expense factor. They will settle complex liability claims which require greater investigation and verification, as well as casualty claims including severe injuries which may result in extended disability or bodily injury as well as coverage related litigation.
Claims Specialist Liberty Mutual Holding Company IncClaims SpecialistHoffman Estates, ILAssesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role.
NewTrainee Casualty Claims Specialist First Chicago Insurance Company (FCIC)Trainee Casualty Claims SpecialistBedford Park, IL$27.88–$31.25 / hourFull timeThey will settle complex liability claims which require greater investigation and verification, as well as casualty claims including severe injuries which may result in extended disability or bodily injury as well as coverage related litigation. At the end of the training program, you will be expected to and able to successfully investigate, evaluate, negotiate, and resolve bodily injury, uninsured/underinsured motorist bodily injury, and medical payments claims.
Claims Consultant -Life Sciences Intact InsuranceClaims Consultant -Life SciencesChicago, IL$143,000–$167,000 / yearSpecial consideration will be given to candidates who have personally litigated life sciences matters as attorneys and possess firsthand experience developing litigation strategy, managing scientific and expert evidence, conducting depositions, participating in trial preparation, and evaluating product liability and professional liability exposures from both the litigation and insurance claims perspectives. Ability to independently interpret specialty insurance policies, identify coverage issues, formulate coverage positions, draft reservation of rights and declination letters, evaluate exposure, establish reserves, manage litigation, and clearly articulate coverage positions verbally and in writing.
Claims Consultant -Life Sciences or Cyber/Technology E&O (Hybrid) Onebeacon Professional Insurance IncClaims Consultant -Life Sciences or Cyber/Technology E&O (Hybrid)Chicago, IL$143,000–$167,000 / yearSpecial consideration will be given to candidates who have personally litigated life sciences matters as attorneys and possess firsthand experience developing litigation strategy, managing scientific and expert evidence, conducting depositions, participating in trial preparation, and evaluating product liability and professional liability exposures from both the litigation and insurance claims perspectives. The ideal candidate will possess substantial Technology Errors & Omissions claims experience and a deep understanding of E&O coverage, including the ability to analyze complex professional liability exposures, contractual liability issues, performance disputes, and technology-related loss scenarios.
Employment Practices Liability Claims Analyst The Hartford Insurance Group IncEmployment Practices Liability Claims AnalystNaperville, IL$82,800–$124,200 / yearCandidates should demonstrate the following competencies: Excellent oral and written communication skills; Strong strategic thinking abilities and execution skills; An ability to communicate thoughts clearly and concisely, and to influence and persuade others; Superior interpersonal skills, with an ability to work well as part of a team and/or in supporting roles. Experience, education and skills: Bachelor's degree required; professional designation and/or legal degree a plus; Insurance company (or law firm) experience a plus; Basic knowledge/understanding of professional lines, and/or litigated coverage and liability exposure desired; EPL a plus.
Avp, Claims Quality Assurance & Performance Management Argo Group International Holdings Ltd.Avp, Claims Quality Assurance & Performance ManagementChicago, IL$137,496–$189,516 / yearQualifications / Experience Required: A specialized knowledge of managing Quality Assurance programs typically achieved through: Bachelor's degree required; JD, advanced degree, CPCU, AIC, SCLA, Six Sigma/Lean, PMP, Prosci, Guidewire certification, or similar insurance, claims, audit, process improvement, project management, or change management credential preferred. In addition, the role will expand QA output into a broader claims performance management capability by linking QA findings to Guidewire data, KPI trends, process assessment analytics, adjuster and manager performance evaluation, and senior leadership reporting across Argo's claims organization.
AVP, Claims Quality Assurance & Performance Management Argo Group International Holdings IncAVP, Claims Quality Assurance & Performance ManagementChicago, IL$137,496–$189,516 / yearQualifications / Experience Required: A specialized knowledge of managing Quality Assurance programs typically achieved through: Bachelor's degree required; JD, advanced degree, CPCU, AIC, SCLA, Six Sigma/Lean, PMP, Prosci, Guidewire certification, or similar insurance, claims, audit, process improvement, project management, or change management credential preferred. In addition, the role will expand QA output into a broader claims performance management capability by linking QA findings to Guidewire data, KPI trends, process assessment analytics, adjuster and manager performance evaluation, and senior leadership reporting across Argo's claims organization.
Claims Quality Review Consultant CNA Financial Corp.Claims Quality Review ConsultantDowners Grove, IL$54,000–$103,000 / yearJOB DESCRIPTION: Under technical direction, conducts on-site Claim audits of Auto Physical Damage Only (APD) and General Liability (GL) claim files, monitors compliance and controls, ensures adherence to Claims Best Practices; consistency, timeliness, and accuracy of eligibility decisions; and high levels of customer service. Performs a combination of duties in accordance with departmental guidelines: Conduct Quality Assurance post-decision audits of insurance claims, in accordance with established strategies and objectives, focusing on: Decision accuracy, consistency, and timeliness.
NewExperienced Catastrophe Claims Representative Auto-Owners Insurance CoExperienced Catastrophe Claims RepresentativeSchaumburg, IL$50,000–$88,800 / yearAdditional benefits include: generous paid time off including holidays, vacation days, personal time, sick leave and parental leave; adoption assistance; discounts on personal insurance; education matching gift program; a gym membership and fitness class reimbursement program; and a company car. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.
Claims Operation Support Specialist - Marine Starr CompaniesClaims Operation Support Specialist - MarineChicago, ILAt Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Provide administrative support to the Claims Processing Department as needed for all other profit centers, including Marine.
General Liability Claims Manager CNA Financial Corp.General Liability Claims ManagerDowners Grove, IL$72,000–$141,000 / yearJOB DESCRIPTION: Essential Duties & Responsibilities: Performs a combination of duties in accordance with departmental guidelines: Oversees the work activities of a team of claims professionals and has full management responsibility by setting and communicating expectations, providing direction and coaching, facilitating training and development, managing employee performance, and contributing to employee engagement. Builds and maintains collaborative relationships with internal and external work partners by participating in round table discussions, working with claims operations and coverage resources, providing insights to underwriters, partnering with SIU and Recovery Services and interacting with external customers, brokers and vendors as appropriate.
Litigated Claims Specialist, General Liability Zurich Insurance Group LtdLitigated Claims Specialist, General LiabilitySchaumburg, ILRemoteOur hybrid work model is thoughtfully designed around employee needs offering autonomy to complete focused work from a preferred location, while still supporting meaningful in-person collaboration when it adds value. You will follow established best practices and protocols to ensure claims are handled efficiently and effectively, while delivering a consistent, high-quality, and customer-focused claims experience.
NewSenior Claims Advocate Hub International LtdSenior Claims AdvocateChicago, IL$90,000–$130,000 / yearCommunicate with insureds, carriers, adjusters, attorneys/counsel during life of a claim; Review and evaluate insurance policies to determine where coverage potentially exists; Evaluate and review legal documents, including, but not limited to, complaints, leases and contracts for the purpose of determining proper handling of claim as well as liability and/or insurable interest; Advocate 1st party property claims from initial report of claim to settlement on behalf of Hub clients; Organize and participate in claim reviews meetings and new business presentations; Maintain diary of files for follow-up and document all follow-ups within claim file; Interact with account service teams; Create and issue correspondence, including written advocacy on behalf of Hub clients. The expected salary range for this position is $90,000 to $130,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level.
NewSenior Claims Advocate Hub International InsuranceSenior Claims AdvocateChicago, Illinois$90,000–$130,000 / yearCommunicate with insureds, carriers, adjusters, attorneys/counsel during life of a claim; Review and evaluate insurance policies to determine where coveragepotentially exists; Evaluate and review legal documents, including, but not limited to, complaints, leases and contracts for the purpose of determining proper handling of claim as well as liability and/or insurable interest; Advocate 1st party property claims from initial report of claim to settlement on behalf of Hub clients; Organize and participate in claim reviews meetings and new business presentations; Maintain diary of files for follow-up and document all follow-ups within claim file; Interact with account service teams; Create and issue correspondence, including written advocacy on behalf of Hub clients. The expected salary range for this position is $90,000 to $130,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level.
Claims Director, Property & Casualty Hiscox LtdClaims Director, Property & CasualtyChicago, IL$185,000–$225,000 / yearThis person also: Leads, motivates and develops Team AVPs overseeing and delivering on customer service and results; Responsible for delivery of Key Performance Indicators and adherence to Hiscox USA Best Practices; Leads and executes on identified strategic business initiatives to deliver cost effective and innovative claims results, claims litigation strategy and a consistent, high value customer experience; Supports claim employee engagement goals, team performance and development; Drives litigation management behaviors and identifies trends and training opportunities to address same; Oversees and drives Best Practice compliance with the reserving process for the CGL LOB, including overseeing exposure, and ensuring timeliness and adequacy of incurred reserves; Tracks claims trends and reserving, with respect to timeliness and sufficiency; Effectively manages performance of AVPs; Plays an active role in recruitment and onboarding; Leads and/or participates in Claims Projects as needed; Works directly with key stakeholders, such as UW and Claim Operations, to deliver on business needs, goals and important operational objectives. Circa 50% of the portfolio comprises small commercial business sold either online or through intermediaries, and the remaining 50% represents traditionally traded business intermediated through broking partners including Professions, Crisis Management and Specialist lines such as Media & Entertainment.