PART_TIME

PERMANENT

HOUR

Provide smart-hands assistance for onsite infrastructure and network checks (ports, cabling, patch panels, access points, power verification, device resets). The L1 + AV Technician will provide onsite support for desktops, audio-visual systems, basic network/infra checks, and conference room operations.

JOB DESCRIPTION Job Title: IT/AV TechnicianJob Type: Dispatch/ on need basisLocation: Melbourne, FLLong term contractRole Overview The L1 + AV Technician will provide onsite support for desktops, audio-visual systems, basic network/infra checks, and conference room operations. The technician will perform troubleshooting, coordinate with remote teams and vendors, and ensure smooth day-to-day operations across the site. This role includes both dispatch and resident support depending on location needs.Responsibilities<ul><li>Perform desktop and notebook troubleshooting, including warranty repair coordination and break-fix activities.</li><li>Manage and track loaner/spare devices using customer-provided systems.</li><li>Provide L1 AV support for meeting rooms, including device checks, resets, room readiness, and basic hardware troubleshooting.</li><li>Manage conference room accounts (add/remove users, password resets, ownership updates).</li><li>Assist with basic troubleshooting of corporate printers (toner replacement, waste cartridge changes).</li><li>Provide smart-hands assistance for onsite infrastructure and network checks (ports, cabling, patch panels, access points, power verification, device resets).</li><li>Coordinate with third-party vendors and procurement teams when required.</li><li>Support equipment replacement or reset during failures under guidance from central IT.</li><li>Ability to work at height when required (ladder/lift).</li><li>Maintain communication with onsite/offsite teams to report changes, issues, or updates.</li><li>Support emergency or high-impact issues with availability within 4–8 business hours.</li><li>Ensure proper coverage during leaves and follow site operational processes/SOPs.</li></ul>Must-Haves<ul><li>2–4 years of experience in IT and AV support.</li><li>Hands-on troubleshooting experience with desktops, laptops, and meeting room devices.</li><li>Basic understanding of network fundamentals (LAN ports, cabling, patching, device resets).</li><li>Familiarity with conferencing platforms (Microsoft Teams, Zoom, Webex).</li><li>Ability to perform physical tasks, including lifting equipment and working at height.</li><li>Strong communication, customer service, and documentation skills.</li><li>Ability to follow SOPs, ticketing processes, and escalation guidelines.</li></ul>Good-to-Haves<ul><li>Experience using ITSM tools (ServiceNow, Jira).</li><li>Exposure to AV control systems or room management systems.</li><li>Basic understanding of AV-over-IP or networked AV environments.</li><li>Experience working in enterprise or fast-paced onsite environments.</li><li>Entry-level certifications (CompTIA A+, ITIL Foundation, basic AV training).</li></ul>We are looking for On site field services resources that can cover AV Support.<ul><li>Audio Visual Support</li><li>Basic understanding of networking and TCPIP</li><li>Basic understanding of fiber, copper, network infrastructure</li><li>Crestron Fusion</li><li>Hardware support</li><li>Experience working with technologies such as Extron, Crestron, Fusion, Managed Teams Room devices</li><li>Ability to explain networks and connection types and troubleshoot multiple connection types \(Home or Corp\)</li><li>Ability to explain work with and differentiate between different connection types & troubleshoot connectivity</li><li>Skilled Communications "Specialist, " known for delivering clear and succinct messages without disclosing internal details.</li><li>Experience working in an enterprise environment with Crestron/Fusion at the server and application layer</li><li>Experience supporting Microsoft, Lenovo, Client, Dell & Apple Certified</li><li>CompTI certA A+</li><li>OEM Certifications</li></ul>

Sky Systems Inc

IT/AV Technician(Dispatch/Part Time)

Apple

Atlassian JIRA

Audiovisual

Communication Skills

CompTIA A+

Conference Management

Control Systems

Crestron

Customer Support/Service

Dell Computers

Desktop PC

Documentation

Equipment Replacement

Extron

Hardware Administration

IP (Internet Protocol)

IT Service Management (ITSM)

ITIL (IT Infrastructure Library)

Identify Issues

Laptop PC

Lifting Equipment

Local Area Network (LAN)

Microsoft Product Family

Network Administration/Management

Network Connectivity

OEM (Original Equipment Manufacturer)

On Site Support

Operations Processes

Printers

Remote Team Management

ServiceNow

Software Patches

Standard Operating Procedures (SOP)

Systems Administration/Management

TCP/IP (Transmission Control Protocol/Internet Protocol)

Team Lead/Manager

Technical Support

Vendor/Supplier Selection

WebEx

monster

FULL_TIME

FEED

YEAR

We partner with labor unions, credit unions, and professional associations across North America to deliver supplemental benefit programs that strengthen financial protection and long-term security for members and their families. Join a team that helps thousands of families across North America gain confidence in their financial future — where your effort is valued, your growth is encouraged, and your success is shared.

<h3>About Us</h3>We partner with labor unions, credit unions, and professional associations across North America to deliver supplemental benefit programs that strengthen financial protection and long-term security for members and their families. Through these partnerships, we help working individuals safeguard their income, health, and peace of mind.Built on integrity, service, and genuine care, our organization is known for providing clear, personalized guidance — ensuring every member fully understands the options available to them. We know every family’s situation is unique, and we tailor our support to match their needs.Our mission is simple: to empower and protect hardworking families. We aim to make a real difference through programs that bring lasting stability and reassurance. As we continue to grow, we’re looking for motivated, people-focused professionals ready to build a meaningful remote career that combines purpose, growth, and flexibility.<hr/><h3>The Opportunity</h3>This role allows you to make a real impact every day. You’ll be the trusted connection between members and the benefits they’ve requested. Through virtual consultations, you’ll listen, guide, and help families choose options that align with their goals.You’ll enjoy the freedom of a fully remote position, with the flexibility to design your schedule and maintain balance while working alongside a supportive, like-minded team. This is more than a job — it’s a career built on performance, purpose, and growth.<hr/><h3>Key Responsibilities</h3><ul><li>Conduct virtual and phone consultations with members interested in their benefit options.</li><li>Build trust through active listening and empathy.</li><li>Clearly explain programs and guide families to informed decisions.</li><li>Maintain accurate digital records and organized documentation.</li><li>Collaborate with teammates to achieve shared goals and uphold service excellence.</li><li>Participate in ongoing training and professional development.</li><li>Contribute ideas to improve efficiency and the member experience.</li></ul><hr/><h3>Qualifications</h3><ul><li>Legally authorized to work in the U.S. or Canada.</li><li>High school diploma or equivalent (post-secondary education is an asset).</li><li>Comfortable using Zoom, email, and digital tools.</li><li>Strong communication and interpersonal skills.</li><li>Self-motivated and organized in a remote setting.</li><li>Experience in customer service, sales, or client relations is helpful, but not required — full training provided.</li></ul><hr/><h3>Ideal Traits</h3><ul><li>Empathetic and relationship-focused.</li><li>Dependable, adaptable, and organized.</li><li>A strong team player who values accountability.</li><li>Professional and confident communicator who always puts people first.</li></ul><hr/><h3>What We Offer</h3><ul><li>Comprehensive benefits, including life, dental, prescription, and travel coverage.</li><li>Remote work flexibility and balanced scheduling.</li><li>Performance bonuses, incentives, and travel rewards.</li><li>Continuous mentorship and leadership development.</li><li>A supportive, inclusive culture that celebrates effort, growth, and success.</li></ul><hr/><h3>Make an Impact</h3>If you’re passionate about helping others and want a career that offers purpose, stability, and recognition, this is your chance to thrive.Join a team that helps thousands of families across North America gain confidence in their financial future — where your effort is valued, your growth is encouraged, and your success is shared.Powered by JazzHR

Spade Recruiting

Entry Level Customer Service - WFH

Compensation and Benefits

Credit Union

Customer Experience

Customer Relations

Interpersonal Skills

Labor Unions

Leadership

Mentoring

Organizational Skills

Record Keeping

Sales

Team Player

Work From Home

partner JazzHR

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Entry Level IT Jobs in Morningside, NY

IT/AV Technician(Dispatch/Part Time) Sky Systems Inc

Entry Level Customer Service - WFH Spade Recruiting

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