Inwood, New York4 days ago
This role will serve as a key frontline IT support resource responsible for managing daily user support requests, triaging tickets, resolving workstation and hardware issues, supporting onboarding and offboarding activities, and ensuring tickets are properly documented, assigned, followed up, and closed. The ideal candidate must be customer-focused, organized, technically capable, and comfortable working in a fast-paced business environment supporting office, warehouse, sales, service, finance, and operations users.