Albuquerque, New Mexico15 days ago
Additional support responsibilities include maintaining/designing SharePoint sites in support of calibration activities, creating and managing assets within Maximo, Processing a large volume of customer service requests varying from answering general questions to data entry, researching the status of equipment as requested, and data research, developing documentation, conducting user training and providing user guides, and providing one-on-one coaching in the use of Maximo. Support includes creating/improving Maximo interfaces, developing SQL queries, configuring Maximo, designing/maintaining custom electronic notification systems (i.e. Recall, Out of Tolerance), Providing data collection and reporting for Maximo, Providing technical and programing support for Zebra Industrial printers and triaging and resolving software and process issues.