The RoleTechnical Support Entry LevelWhat you will doYou will be responsible for supporting our clients and their team members: Triaging inbound support requests, taking client calls, corresponding with end-users, referencing USA Cyber's documentation to resolve client issues, working on routine and install requests, and creating a great client experience. The Experience You Need to Be SuccessfulTo thrive in this role, you will need customer service experience, a desire to serve, and a strong interest in self-improvement and expanding your professional skillset.