MAJOR ACCOUNTABILITIES* Provide customer service using proper selling techniques, product knowledge, and the GUEST service model:* Greet and make customer contact* Understand the customer's needs* Educate the customer on product features and benefits* Solve any customer problems/answer any questions* Transact the sale through suggestive selling, multiple selling, and effective closing* Correctly measure and fit customers with appropriate NB product* Inform customers about any promotions we have running* Keep the floor always looking its best - neat, organized, and well stocked* Make sure items are labeled and price marked properly* Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc.* Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near missesREQUIREMENTS FOR SUCCESS* Must be 18 years of age or older.* occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)Richmond, VA Retail Only Pay Range: $13.40 - $16.80 - $20.15 Hourly (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.)Regular