Overview: The Director of Sales & Operations Workforce Planning is responsible for leading the company’s enterprise Sales and Operations Planning (S&OP) process and developing scalable workforce planning strategies that align customer demand, operational capacity, labor requirements, and financial objectives. Working cross-functionally with Operations, Sales, Finance, HR, IT, and Strategy, this leader establishes a single, fact-based operating plan that improves forecast accuracy, service execution, labor productivity, and business performance.