Ownership of high dollar customer orders, including order entry, order status, document creation, order release tracking through order validations, suspicious order monitoring, IDOC error resolution, shipment tracking, sales recognition, document management, and reporting for various order types: EDI, fax, email, phone, RX, OTC, and control drugs. The Customer Service Specialist is responsible for supporting higher-tier domestic customers (2% of annual gross domestic and Lupron sales) including wholesale, regional, and retail in addition to physicians, pharmacies, hospitals, and government.