Cross-Functional Alignment & Leadership You will unify and streamline collaboration across: Marketing & Communications: Audience growth, campaigns, acquisition, landing pages Creative Studio: Design systems, visual identity, storytelling, component libraries Science & Research: Accuracy, content translation, scientific integrity Membership: Conversion, retention, segmentation, benefits communication Philanthropy & Development: Donor journeys, fundraising pathways, impact storytelling Guest Experience: Visit planning, wayfinding, operational clarity Education & Events: School programs, family events, community learning Retail & E-Commerce: Product sales, order flows, merchandise storytelling Sales: Group sales, institutional offerings, partnerships Operations & Business Applications: Ticketing, POS, identity systems, CRM, backend integrations You will define processes, establish decision-making frameworks, and ensure the website serves as a unified gateway to everything the Academy offers. 2. Stewardship of the Digital Science & Storytelling Platform You will ensure the Academy’s online presence: Makes scientific content accessible, engaging, and emotionally resonant Translates research, exhibits, and conservation work into intuitive digital formats Supports exhibitions, events, and programs through dynamic content Maintains scientific accuracy, representational integrity, and public trust Strengthens the Academy’s voice in biodiversity, climate, and conservation 3. Product Strategy & Multi-Year Roadmap You will: Define the long-term product vision across web and digital experiences Maintain a sequenced roadmap for UX improvements, content evolution, revenue growth, and platform modernization Align roadmap priorities with institutional goals and executive direction Connect digital experiences to the Academy’s Museum 3.0 transformation Build structured processes for prioritization, resourcing, and trade-offs.