Operations, Uptime & Physical Security Management: Oversee 24/7 operations, physical security, and environmental/mechanical systems (power, cooling, fire suppression) across all Cboe data center sites to ensure maximum availability; open temporary data center access tickets for visitors/vendors/employees as required. Director Data Center Operations, establish, monitor, and analyze metrics across all aspects of data center operations, using KPIs such as power utilization, SLA adherence, latency, and capacity forecasting to identify trends and optimization opportunities that enhance performance, reliability, and scalability.