Los Angeles, CA30+ days ago
Gather and document business and functional requirements for custom applications, internal tools, and AI-enabled solutions • Partner with engineering and integration teams to translate requirements into build-ready specifications • Help define workflows, user journeys, edge cases, acceptance criteria, success metrics, and exception handling for new solutions • Support initiatives involving automation or AI-adjacent capabilities, with a focus on usability, adoption, and operational fit • Participate in backlog refinement, testing, UAT, and rollout support. What Were Looking For: • 4+ years of experience as a Business Analyst, Systems Analyst, or similar role • Strong experience supporting custom applications, internal tools, or platform-based solutions • Working knowledge of Salesforce capabilities and configuration concepts (hands-on configuration experience is a plus, not required) • Ability to understand system interactions and data flows at a conceptual level • Strong communication, organization, and stakeholder coordination skills.