Deliver SMART customer service by assisting customers, answering questions, and offering support during projects • Stock merchandise by unloading freight, down-stocking, organizing shelves, and setting up pallets • Support store operations by verifying deliveries, completing dock prep, and using equipment like pallet jacks and forklifts • Maintain a safe, clean environment by following proper procedures for hazardous materials, equipment use, and housekeeping • Operate store equipment including scanners, Zebra phones, balers, and other tools as needed • Pitch in as a team player to complete other assigned tasks. Additional responsibilities for Pro Fulfillment Stores include: • Use the Orders App to pick and stage Flatbed Delivery orders • Load delivery orders, ensuring quality, accuracy, and safe loading practices • Rotate orders by delivery date and resolve customer order issues • Proactively communicate with customers to ensure delivery satisfaction • Execute Delivery Readiness best practices.