3+ years of experience designing, configuring, or implementing ServiceNow solutions in one or more of the following modules: IT Operations Management, IT Asset Management, Integrated Risk Management, Security Operations, or Third-Party Risk Management, including forms, workflows, notifications, service level agreements, reports, dashboards, roles, or access controls. Analyzing processes, controls, and tools to identify opportunities for ServiceNow configuration and automation across IT Operations Management, IT Asset Management, Integrated Risk Management, Security Operations, Third-Party Risk Management, and ServiceNow AI Control Tower use cases.