Builds a store environment that is focused on consistently delivering an exceptional, positive in-store pet parent and associate experience.* Evaluates operations and seeks opportunities to continuously improve processes and services.* Collaborates and partners with the Store Leadership team to ensure efficient and effective outcomes of in-store and community events including partnering with local adoption groups.* This role is expected to provide exemplary leadership for the store by driving the company culture and strategies, achieving targeted results, championing exceptional pet parent service and efficient execution of the store's daily business while upholding the company's vision, mission, values, and strategy within the store.