div>Schedule/Expected work hours
· 6–8-hour shifts
· Full and part-time positions available
· Required 1 weekend shift
· Days and evening shifts available
Responsibilities
· Achieve monthly sales targets through membership and gift card sales
· Provide exceptional service by listening, communicating, and responding to guest’s needs
· Promote the therapeutic/wellness benefits of massage therapy and skin therapy
· Educate guests confidently and effectively about services and products
· Excellent phone etiquette with an upbeat tone and strong articulation
· Develop and maintain positive relationships with members of the team and guests
Qualifications
· Exceptional guest service and communication abilities
· Previous experience in sales, retail, or guest services is required
· Proficient with basic computer software and quick to learn new systems
· Fast learner with a positive and energetic demeanor
· Strong critical thinking skills, especially in resolving customer conflicts
· Passionate about interacting with people and consistently delivering outstanding service
· Thrives in collaborative team settings
Company Overview – Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners.
Our brand purpose is to Elevate the Lives of the People we Touch.
Qualifications & Key Requirements: Age Requirement: 18+ Work Experience: Knowledge/Skills/Abilities: Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) - Required Strong customer service skills - Required Communication and interpersonal skills - Required Reading and writing skills - Required Planning and organizing skills - Required Ability to work in a fast-paced environment - Required Education: HS Diploma or GED or equivalent - Required Licenses/Certifications: Completion of Company Orientation - Required Food safety and sanitation training - upon hire - Required Physical Demands & Working Conditions: Function in a fast-paced, retail environment, in detailed and precise tasks Work with Customers, staying attentive to their needs Perform the following, based on your Department: Bakery: Constantly reach at waist, grasp Frequently stand, walk, reach at shoulder, bend Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction Occasionally be exposed to wet, cold, hot conditions, loud noise Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs Deli: Constantly reach at waist, grasp Frequently stand, walk, stoop Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements Occasionally be exposed to wet, cold, hot conditions, loud noise Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners'' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.